Former Brit motor claims manager has joined KGM

KGM Motor Insurance has appointed John Searl as claims director.

Searl has joined KGM from Brit Insurance where he had spent the last nine years, most recently as motor claims manager.

He will be responsible for managing claims costs and developing the strategic approach for the division including business planning across all classes of business. He will also be responsible for the KGM claims teams across two locations in South Woodford and Chelmsford.

Active underwriter, Colin Hart, said: “While the motor insurance market is undergoing a challenging period, we believe that there is a real opportunity for KGM to forge a strong position by focusing on its chosen niche markets. We have invested in our future success by putting robust systems in place and selecting the right partners to work with and that means internally as well as externally. Our claims department is the bedrock of our business.

"Not only is it the shop window to our brokers’ clients, it underpins the effectiveness of our underwriting success. John has over thirty years’ dedicated experience to motor claims and a track record of delivering great results. I am delighted to welcome him to KGM and confident that he will prove an invaluable member of the senior management team.”

Searl added: “KGM has shown its commitment to further developing its claims service with the opening of its operation in Chelmsford and the appointment of some key strategic partners over the past 18 months. I am looking forward to taking things forward to make sure that we provide our brokers’ clients with a first class service.”