Guy Carpenter and Amlin have completed the London market's first fully paperless claim settlement.
As one of the first intermediary/reinsurer trading relationships to offer electronic claims files (ECF), they will now be able to process and conduct all new claims transactions in a completely paperless environment.
“Innovations in technology have made it possible to conduct almost any type of business transaction more effectively, more consistently and above all more efficiently than more traditional means,” said Geoff Bromley, Guy Carpenter's Chairman of European and Asian operations.
David Turner, Amlin's claims manager, commented, “As the global insurance market becomes more transparent, we anticipate that differential service standards will prove a key factor in the selection of both broker and risk carrier.”
Guy Carpenter and Amlin launched their ECF initiatives as part of the London Market Principles market reforms programme.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
