Motor – Page 21
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Insurers’ appeal over court’s hybrid injury decision criticised as case backlog mounts
Industry commentator believes ‘insurers seem to be cutting off their nose to spite their face’ with move to disagree Court of Appeal finding
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LV=GI reports 60% year-on-year uptick in crash for cash linked personal injury claims
The increase in these claims stem from roads into Scotland, where the UK’s whiplash reform regulation does not apply, says the insurer
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Timing of car insurance renewal alters premium costs ‘significantly’ – Forbes Advisor
Changes in costs can be due to issues of timing or risk, says motor insurance spokesperson
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School creates AI-based method to terminate proxy discrimination in insurance pricing
If the school’s approach is adopted, insurers will be required to collect data on protected characteristics, which ‘raises privacy concerns’, says expert
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Car and motorcycle insurance drove 2,769 new complaints in 2022’s Q3 - FOS
Insurers must be careful when handling motor claims and ‘do more to close the expectation gap’, says Insurance DataLab co-founder
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Insurers must work together to improve consumer trust if they are to avoid outside regulation – ACSO
Insurers demonstrating that they can collaborate effectively on claims would mitigate the need for potential government involvement, says executive director
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GoShorty recruits as it looks to go big in motor market
Managing director says the appointments ‘significantly strengthen our team’ and puts the firm ‘in a great position to execute our growth plan’
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Younger insurance customers prefer human interaction – Sollers Consulting
‘There is something about this online experience that is not speaking to the younger demographic’, says business architect
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IT Interview
Gill Nowell: Insurers can accelerate electric vehicle momentum
Head of electric vehicle communications believes insurers can help customers make ‘an informed choice’ about EV ownership
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Telematics allows consumers to take an ‘active part’ in their risk profile – Redtail Telematics
The positive environmental impact of the technology can also help sell the concept to consumers, says chief executive
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Close Brothers Premium Finance appoints top boss for UK and Ireland
The firm has also hired a new managing director to succeed Kemple, who has ‘market savviness and deep understanding of the broking environment’, says chief executive
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Ticker launches driving convictions insurance product
Drivers with convictions often have problems securing cover and this product aims to plug the gap
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Green shoots of insurance growth will take time to bloom – EY
“Insurance demand is among the first to be impacted” by rising cost of living, says UK insurance lead
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Motor premiums up by 8% in Q4 2022 – ABI
Around 40% of all work is now being impacted by delays in car parts
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Company market outlook for 2023 becoming progressively worse – Fitch Ratings
The firm highlighted that one path to gaining capital is turning to higher investment returns
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Vulnerable customers less likely to shop around for home and motor cover – Consumer Intelligence
Almost half (42%) of home insurance customers were revealed to be potentially vulnerable
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Proprietary insurance data has influenced changes to Tesla vehicle design – Elon Musk
The US-based billionaire told investors that insurance data had provided a useful feedback loop for manufacturing process alterations
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Motor injury claim numbers fall to lowest since 2018 – ACSO
Court waiting times in the event of a claim, however, are at ‘record highs’ – ‘adding more misery for hard-pressed consumers’, says executive director
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UK car insurance premiums soar by 19% in 2022
Insurers should be doing more to help consumers during difficult times, says chief executive
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IT Interview
Adam Winslow: Retail business and HNW will form ‘the key axis of growth’ for Aviva’s personal lines arm in 2023
UKGI chief executive outlines where Aviva is aiming to expand this year across both personal and commercial lines – although eTrading ‘remains a big area of focus’