Public spending watchdog the National Audit Office (NAO) is calling for a radical overhaul of the system for dealing with NHS medical negligence claims, which have doubled to £3.9bn in the past three years.

The NAO said there were currently more than 23,000 outstanding medical negligence claims, each of which will take an average of five years to complete.

The NAO report recommends the introduction of a new arbitration panel to curb the cost of claims, 25% of which stems from legal costs.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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