He has left as the business ‘nears the end of the latest stage of its transformation’, says spokesperson

Brown and Brown Europe has revealed that Duncan Carter will step down from his position as chief executive of its UK retail business.

Carter joined the business back in 2021, when it was known as Global Risk Partners, and reported into group chief executive Mike Bruce.

In a statement sent to Insurance Times, a Brown and Brown spokesperson said that Carter had “left the retail business as it nears the end of the latest stage of its transformation”.

They added that details of the leadership structure in retail for “the next phase” will be announced in the next few weeks.

“Duncan has left with our best wishes for the future,” the spokesperson said.


Carter’s departure comes following a period of expansion for the retail unit.

For example, in November 2023, the broker appointed Carolyn Callan as the managing director of the retail division, while it opened its first branded retail insurance broking office in the UK two months later.

Duncan Carter

Duncan Carter

To expand the unit further, Brown and Brown announced in May 2024 that it had acquired 100% of the share capital of Garratts Insurance Brokers, as well as the business and assets of BNF Insurance Services.