It follows Andrew Jackson the firm’s managing director of 17 years standing aside 

Charles Taylor Adjusting (CTA) has promoted Andy Rice to managing director in property, casualty, technical and special risks for the UK, Europe and Singapore.

But Andrew Jackson, its former managing director of 17 years, will continue as director of the business.

It follows Jackson’s previous decision to stand aside in order to focus on three areas: financial lines claims work; business development in existing and new sectors; and developing “nest generation” loss adjusters.

Business growth

Rice first joined CTA in 2008 and was appointed to deputy managing director of property, casualty, technical and special risks later in 2015.

His expertise include international product liability and recall losses.


Andy Rice, CTA’s new managing director 

And he added: “I will focus on further growing the business by both recruiting sector specialists and by creating more opportunities for our talented younger adjusters to develop their careers.

“This is an exciting time for CTA. We can build on our strong foundations in the Property, Casualty, Technical & Special Risks market and continue to expand and develop our capabilities.”

And Damian Ely, chief executive officer at CTA said that he was pleased with Rice coming onboard.

He added: “I am very pleased that Andy Rice is taking the role of managing director. We have focused on succession planning and Andy’s promotion provides us with the continuity of leadership, stability and consistent approach that our clients expect.”


Jackson has been managing director at CTA for 17 years, and the firm gained market leadership positions in specialists sectors such as high net worth claims under his tenure.

He has worked with Rice for many years and knows “he has the skills and ability to further build our business” in property, casualty and special risks markets.


Andrew Jackson, CTA’s managing director of 17 years 

Jackson added: “I felt the time was right for me to step back from day to day management. This will allow me to focus my attention on my own and our expanded team’s financial lines case load, training and developing our newer adjusters and spending more time listening to and responding to our clients’ needs, all areas that I greatly enjoy and where I believe I can continue to add most value.”

Ely also paid tribute to Jackson: “His passion for the business has enabled us to grow our capabilities and extend our reach across Property, Casualty and Special Risks markets. He has established CTA as a leader in the financial lines sector and has made a huge commitment to recruiting and developing the next generation of loss adjusters at a time when many firms were underinvesting in professional development.”

In October the firm made several senior hires in its natural resources loss adjusting business.