Chubb promotes new head of claims for EMEA

Chubb has promoted Michael Babington as head of claims for Europe, Middle East and Africa (EMEA).

In his new role, Babington will oversee the strategy and delivery of Chubb’s market-leading claims service across EMEA.

He will be based in London and report to Ana Robic, regional president for Europe, Middle East and Africa, effective from 1 November 2025. 

Babington will succeed current interim claims director Richard Shanks, who will remain in place until November. 

This promotion comes after a series of leadership changes in Europe, Middle East and Africa and North America this year, including Robic’s promotion to executive chairman in February.

Experience 

Babington joined Chubb in 2012 and will step up from his current role as head of claims for Chubb in Austrailia and New Zealand. 

With nearly 20 years experience, Babington has held many claims leadership positions at Chubb, including as claims specialist within financial lines and claims manager in casualty and financial lines. 

Prior to this, Babington joined Manches LLP, where he worked as an associate solicitor for over two years in London. 

Robic said: “I’m confident that Babington, with his extensive claims experience and deep knowledge of Chubb, will continue to drive delivery of our market-leading claims service.”