Wayne Tonge, managing director at Bspoke Group, speaks on his firm’s entry to the excellence in underwriting category

1. Why did you put yourselves forward for the Excellence in Underwriting category?

We entered to showcase how the Bspoke Property Owners team has transformed the underwriting experience for brokers placing complex property risks.

Wayne Tonge Bspoke

Wayne Tonge

In under a year, it built specialist products from the ground up, empowered underwriters to act decisively and achieved strong results – working with more than 250 active broker partners.

This award recognises expertise, agility and collaboration and we are proud of the value the team is adding to broker and end-client service.

2. What makes your entry stand out and why should you win the award?

Our entry stands out because we did not adapt standard products – we re-engineered underwriting around the niche.

We built a team of empowered specialists that understand the challenges of vacant, complex and high-value properties, delivering tailored cover and fast, informed decisions.

The result is 80% quotability, and rising, and growing broker loyalty. We have raised expectations of what underwriting excellence looks like – combining technical precision with real-world partnership.

3. What would winning this award mean to you and your firm?

Winning would be a proud moment for the entire underwriting team. It would recognise their expertise, collaboration and commitment to doing things differently – providing brokers with clarity, confidence and a meaningful proposition in a challenging market.

For Bspoke Group, it would affirm its position as a modern, specialist MGA platform where empowered underwriters drive sustainable growth.

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