Susan Pain abused her position as the director of an insurance broker to make false claims

A woman jailed for making 31 fraudulent medical claims, including one where she stated that her daughter had sustained serious injuries in the terror attack at M.E.N Arena in Manchester, has now been ordered pay back £139,000.  

Susan Pain, 51, of Shakespeare Avenue, Kirkby, Liverpool, was sentenced at Liverpool Crown Court in September 2018 to two years in prison for fraud by false representation. 

Susan Pain

Susan Pain

After her conviction, confiscation proceedings were instigated by the City of London Police’s Insurance Fraud Enforcement Department (IFED).

The case was heard last Friday and a confiscation order under the Proceeds of Crime Act was granted against Pain. 

She was ordered to pay £89,000 within three months or would face an additional 12 months on top of her current sentence. The remaining £40,000 will be taken from her pension when she is 55 years old.

Abused her position

IFED initially began investigating Pain after a referral by AXA.

Officers discovered that between March 2010 and July 2017 Pain had abused her position as a director for an insurance broker and, using the names of friends and family, had made 31 fraudulent insurance claims for unexpected overheads encountered by medical professionals.

She also made some claims in her own name, believing that she would avoid detection because she was known professionally by her former name Susan Raufer.

In one of the claims using her own name, she claimed for loss of earnings due to her daughter sustaining multiple serious injuries in the terror attack at Manchester Arena, and having to undergo two minor operations.

Financial Investigator Simon Styles, who works in the City of London Police’s Insurance Fraud Enforcement Department, said: “The Insurance Fraud Enforcement Department’s work doesn’t stop at the conviction of insurance fraudsters and this case is a prime example. My job is to ensure that Pain does not benefit from her despicable actions. 

“We’re pleased that she will now be paying the price, not just through her prison sentence, but also in having to pay back the money she gained illegally.

“This will hopefully have the effect of deterring other people thinking of committing insurance fraud and show them that crime doesn’t pay.”