Online broker 1st Quote has launched a service that allows consumers to speak directly to a 1st Quote operator using their PC.
By clicking on a help button on the company's site, users will be directed to one of 1st Quote's call centre staff.
The service means users can view the website and talk to an operator at the same time rather than having to disconnect the internet connection to make the phone call.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.




































