Personal Lines
News Analysis
Briefing: Unwrapping the FCA’s super complaint response
There was nothing particularly exciting about the regulator’s statement on the home and travel insurance markets, but what did we expect?
News
Motor and home premiums continue to fall in November 2025
‘We’re now in a phase where broad price cuts are giving way to finer adjustments,’ says director
News
City of London Police crack fake Lego theft insurance scam
The fraudster involved ’created a web of false identities, forged documents and fabricated claims to exploit the system for personal gain,’ explains detective constable
News
FCA commits to market improvements in home and travel super complaint response
’We’ll be monitoring consumer outcomes and will continue to hold firms and their senior leaders to account for making improvements, to help build trust and make sure people get fair value insurance,’ says the FCA’s director of competition and interim director of insurance
News
A race to the bottom – the unintended consequence of GIPP?
Four years after the introduction of GIPP, and with slowing premium growth finally allowing its impact to be assessed, Insurance Times investigates whether the rules spawned a worrying unintended consequence – and whether an Irish model might provide the remedy
News
Premium Credit signs three-year deal with broker in personal lines
’Premium Credit presented a clear proposal that met our needs not only in the short-term, but also for the years ahead,’ says chief executive
News
Former dentist and children sentenced for £350,000 dental insurance fraud
’This was a deeply calculated fraud, orchestrated by a former dentist who used her professional knowledge and personal influence to manipulate both her son and daughter,’ says detective sergeant
News
Prestige Underwriting’s non-standard home cover now available through insurtech partner
‘Prestige’s specialist risk expertise, combined with our digital-first approach, means we can now help non-standard customers get quality cover fast,’ says chief executive
News Analysis
Why Aviva, Ageas UK and Markel were named insurers of the year at 2025’s Insurance Times Awards
Insurance DataLabs provides the facts and figures behind the biggest insurer trophies at the Insurance Times Awards 2025
News
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 1 December to 5 December 2025.
News
The biggest people moves this week
Insurance Times rounded up the most significant appointments, restructures and leadership changes from 1 to 5 December 2025.
IT Awards 2025
REVEALED: Which firms won at 2025’s Insurance Times Awards?
Around 1,000 UK general insurance professionals gathered in Park Lane last night to celebrate outstanding market achievements at flagship awards ceremony – but which firms took home gold, silver and bronze prizes?
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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