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Personal Lines
News Analysis
Briefing: Is pet insurance reaching a breaking point?
With record-level premiums and a rising number of complaints, pet insurance is facing some serious questions over Fair Value and customer outcomes
News
Close Brothers to exit some broker relationships in retreat from personal lines
’While personal lines has played an important role in our retail offering for many decades, the market environment has changed,’ says provider
News
Pets at Home set to launch own insurance proposition
‘Our vision is on track to build the world’s best pet care platform,’ says retailer
News
Fall in pet insurance premiums begins to accelerate
‘With average prices now 2.6% lower than a year ago, it’s clear that market conditions are shifting,’ says product manager
News
WTW hires new senior director for ICT business
’The opportunity to collaborate with our regional teams to support clients in addressing their changing risk exposures and optimise their capital position makes this is an exciting time to join WTW,’ says appointee
News
Insurers must outpace claims inflation by identifying emerging ’unknowns’ – Peter Graham
The industry risks ‘missing a trick’ if it doesn’t adopt a broader perspective on claims inflation as ‘the game has changed’ due to global economic factors affecting settlement costs, says MGA’s non executive chairman
News
Bridgehaven and IWG join up to launch insurance-backed guarantee for Iknowa
’By making best use of the Iknowa network and technology, we aim to deliver excellent support to the property owner at their time of need,’ says director
News
E-bike boom exposes regulatory and insurance gaps
E-bike use is rapidly rising, but outdated rules and poor data collection is making insurance harder to deliver
News Analysis
Briefing: As Aviva completes DLG takeover, is more personal lines market consolidation on the cards?
The personal lines market is hotting up, with big players looking at acquisitions in this area
News
Rejected pet damage claims hit £801m as owners unaware of home cover limitations
‘It’s clear from our survey that many pet owners don’t realise their home insurance probably won’t cover them if their pet causes damage,’ says home insurance professional
News
Van premiums drop by 4.7% over last year
’The deflationary trend started as we moved into 2025,’ says analyst
News
Policy Expert's profit before tax grows by over 500% in latest results
‘The combination of strong performance and customer satisfaction puts us in a fantastic position to realise our goal of doubling the size of the business within the next three to five years,’ says chief executive
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