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Personal Lines
News
Home insurance premiums fell by 12.1% in 2025 amid sustained competition
‘In December, three out of four price comparison websites experienced their 2025 peak in the number of providers quoting, following the launch of new products,’ says analyst
IT Interview
Hildur Smaradottir and Karsten Ries: How a Nordic IoT partnership has scaled proactive insurance
Insurance Times talks with Ohma chief executive Hildur Smaradottir and Onics chief executive Karsten Ries, to discuss how a Nordic insurance partnership has capitalised on the technology behind the Internet of Things and what the UK might stand to learn from their successes
News
Insurance Times confirms 2026’s five star insurers for commercial and personal lines
More than 850 UK general insurance brokers responded to Insurance Times’ survey to rate their commercial and personal lines insurer partners
News
ABI sets out trust-led strategy for next three years
‘Our strategy is built around helping people feel more secure,’ says director
News
FCA imposes growth cap on Markerstudy following governance concerns
‘A cap has been agreed with the FCA that both parties consider appropriate and consistent with our strategy and customer-focused growth ambitions,’ says Markerstudy spokesperson
News
Aviva launches HNW business in Lloyd’s market
‘We are very excited about this expansion of the Aviva Private Clients business and look forward to trading with brokers in Lloyd’s over the coming months,’ says head
News Analysis
Tracking what 180,000 real consumers spend on general insurance
Insurance Times analyses the current and credit account spending of 180,000 real UKGI customers over the last 12 months, to gain a rare insight into the building blocks of the personal lines market
News
Aviva makes suite of changes to mid-market motor and property products
Aviva has announced a raft of changes to its mid-market property and motor products, aimed at reducing underinsurance and strengthening core protections
News Analysis
Are pet insurance claims keeping pace with customer expectations?
A disconnect between technical compliance and customer experience carries reputational risk for the sector – but is currently not being addressed
News
The biggest people moves this week
Insurance Times rounds up the most significant appointments, departures and leadership changes from 19 to 23 January 2026
News Analysis
Briefing: What an unexpected pet insurance claim can reveal about Consumer Duty in practice
Is UKGI too focused on being a stickler for Consumer Duty rules, without properly considering the ethos and spirit of this outcomes centred regulation? Claims processes could be the rub here…
News
Prestige Underwriting promotes for new head of home, product and governance
’Her expertise and proactive leadership will drive the team forward,’ says managing director
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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