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News Analysis

Are pet insurance claims keeping pace with customer expectations?

2026-01-26T08:00:00+00:00By

A disconnect between technical compliance and customer experience carries reputational risk for the sector – but is currently not being addressed

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News

The biggest people moves this week

2026-01-23T13:00:00+00:00By Insurance Times

Insurance Times rounds up the most significant appointments, departures and leadership changes from 19 to 23 January 2026

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