Personal Lines

Clean energy upgrade may be increasing home fire risk

2025-11-03T15:00:00+00:00By George McDade

‘We strongly encourage property owners to carry out formal risk assessments, engage certified installers and ensure regular inspections and cleaning,’ says head

News

Home premiums fall – but warning issued after weather alert

2025-11-03T14:00:00+00:00By George McDade

‘With forecasts of unsettled weather ahead, households should check that their policies offer the right levels of cover,’ says head

News

Motor outperforms home in latest FCA value measures data

2025-10-31T07:00:00+00:00By George McDade

‘In the age of Consumer Duty and an increasingly interventionist regulator, insurers must ensure their products deliver genuine value for money,’ says co-founder

News

Insurance complaints still rising despite overall FOS disputes drop

2025-10-30T07:00:00+00:00By George McDade

‘We are undertaking an ambitious series of improvements to foster confidence in financial services now and in the future,’ says chief ombudsman

News

Government data shows personal injury claims falling across the board

2025-10-27T14:00:00+00:00By George McDade

‘Fewer claims could mean fewer accidents, but equally, it could mean that injured people are not claiming because it’s too difficult, too time consuming and the compensation for injuries is derisory,’ says executive director

News Analysis

Surge in e-bike injuries exposes gaps in insurance cover

2025-10-27T08:00:00+00:00By Tim Evershed

The increasing use and prevalence of e-bikes is creating new risks for the public and insurance sector, but has coverage caught up?

Analysis

Many UK insurance customers risking claims issues due to disclosure gaps

2025-10-21T07:00:00+01:00By George McDade

Many UK home and motor insurance customers are unclear about key disclosure obligations, risking premium adjustments, policy cancellations and, at worst, claims denials

News Analysis

Luisa Barile: From puppy to profit – how ManyPets learned new tricks for growth

2025-10-17T07:00:00+01:00By Harry McNeil

‘I’ve told my team very clearly – I want us to be number one. Success means being the undisputed go-to for pet insurance in the UK,’ says chief executive

News

Aviva halves quote times with new digital insurance launch

2025-10-13T12:00:00+01:00By Harry McNeil

‘This is another pivotal step in transforming our IT landscape and enables further growth potential for Aviva personal lines,’ says personal lines IT business partner

News

Install simple flood defences to save the UK £740m – Flood Re

2025-10-13T11:00:00+01:00By George McDade

‘We are urging government and industry to treat resilience with the same urgency as insurance and defence investment – because families can’t afford to wait,’ says director