New clients include House of Fraser

Loss adjuster Questgates has completed its acquisition of the liability division of Teceris from the Capita Group, previously announced in February.

Questgates said the transfer and integration of the Birmingham based claims handling unit into the existing Questgates team has now taken place.

The clients who are transferring to and will now be managed by Questgates include high street retailers, C&J Clark and House of Fraser, and one of the world’s leading hotel groups, InterContinental Hotels.

Chris Hall, managing director of Questgates, said: “I am delighted to announce the completion of this acquisition, which marks a significant step forward in our business plan for 2010. It further strengthens our proposition to the market and reinforces our focus on specialist lines and services as it makes Questgates one of the leading suppliers of liability claim solutions in the UK today.

" I am particularly delighted to welcome our new clients to Questgates, who will now be able to take advantage of all the technical expertise we offer supported by the personal service for which QuestGates is renowned.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.