Withheld and spoofed numbers are creating vulnerabilities in insurers’ phone channels
‘Together, we’ve developed a forward-thinking solution that reflects the evolving needs of the haulage industry,’ says head
UK general insurance brokers have the opportunity to provide feedback on insurer service for both personal and commercial lines in Insurance Times’ annual benchmarking survey
Association leader encourages event attendees to ’take risks’ and ’be open to leaving your comfort zone’
’This investment aligns with our strategy of partnering with talented management teams at an early stage,’ says chief executive
A personal experience of premature birth inspired Aviva branch manager Kerry Myles to take on a 26-mile incubator walk as her team raised thousands for charity
As AI platforms become a new route into insurance, the industry faces a critical question – when a chatbot recommends a policy, can customers tell where information ends, advice begins and commercial influence starts?
Sharon Brown, founder and chief executive at the Pet and Equine Insurance Association (Peia), questions whether the insurance sector’s approach to increasing limits has become part of the problem
’Peach will become more than 50% of the insurance company premium across all of NPA Insurance,’ says chief executive
Chief executive says four years of turnaround work have put SiriusPoint on stronger footing with cedants and ratings agencies
’This year’s pivot, from January onwards, has been to figure out how we maximise the benefit and the assets that we’ve got, as well as how we recognise claims itself as a strategic asset in the whole of the insurance cycle,’ says chief claims officer
Ki’s chief people officer Kelly Madeley believes the insurance industry needs to widen its talent pool, embrace different career paths and work collectively to show young people that insurance can be a career where they make a difference