Royal & SunAlliance (R&SA) will offshore 1,200 jobs to India over the next two years. The move is expected to result in cost savings in excess of £10m a year.
The move follows a six month pilot by the insurer in Bangalore.
R&SA said its expanded Indian operation would carry out front-line customer service and back office administration roles across both R&SA and More Th>n.
It said that no UK sites would be closed as a result of the announcement, but could not rule out redundancies.' See page 2 for a full report.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.




































