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Claims performance comes into sharper focus as brokers seek placement certainty
Opinion: Is there an optimal size for a retail insurance broker?
Briefing: Duty of disclosure headache must be simplified to battle misunderstandings
Standout schemes deliver strong six-monthly earnings, but new business sees mixed momentum
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The data gap has narrowed in commercial property – LexisNexis Risk Solutions
Q&A: Movo Partnership on how brokers can support talent pipelines
How technology is revolutionising risk management for global cargo claims – Gallagher Bassett
Without authenticity, straight through processing has a major problem – Truepic
- Edition
Allianz announces major commercial leadership changes as Hobbs steps down
’I’m hugely proud of what we have been able to achieve together over the years,’ says Hobbs
Zurich UK appoints new chief operating officer
’The COO role will help us align our priorities, unlock potential across our business and deliver even greater value for our customers,’ says chief executive
Acso launches new trade body to champion £5.5bn claimant industry
’We want to influence and lead the debate on the future of civil justice, encouraging a collaborative approach wherever possible and promoting best practice,’ says chief executive
Allianz to continue using LV= brand with deal extension
Allianz says deal ’is an important step in its strategy to continue growing its presence in the UK retail insurance sector using a multipartner distribution strategy’
Data focused captives can be complementary buffer to plug emerging risk coverage gaps
Risk experts predict that captives will continue to grow in popularity as a tool to make hard to write risks ‘palatable’ for the insurance market – particularly during hard market cycles
Insurance firms must utilise AI and not make Microsoft Office mistakes
’We don’t want the insurance industry to fall back into the trap when Microsoft Office was rolled out – it’s present everywhere, everyone is using it, but it is totally underutilised,’ says chief executive
Top 50 Insurers
Top 50 Insurers 2025
The definitive ranking of the UK’s top general insurers for 2025 – but where has your firm placed?
Read the report
Top 50 Insurers 2024
The definitive ranking of the UK’s top general insurers for 2024 – but where has your firm placed?
Read the report
Top 50 Insurers 2023
The definitive ranking of the UK’s top general insurers for 2023 – but where has your firm placed?
Read the report
Top 50 Insurers
Top 50 Insurers 2025
The definitive ranking of the UK’s top general insurers for 2025 – but where has your firm placed?
Read the report
Briefing: Insurers need to remember the value of a human touch in claims
While AI is becoming more valuable to insurance firms, customers feel it is essential that the human touch remains in claims
Claims performance comes into sharper focus as brokers seek placement certainty
A new survey from Insurance DataLab sheds light on how claims experience is shaping broker behaviour – and why it is becoming a critical tool in navigating an increasingly complex placement landscape
In Focus: Is claims experience beginning to overtake price as the deciding factor for customers?
In Focus: Are stronger rules on data sharing needed for insurers to deal with driverless car claims?
Briefing: Placement is becoming a balancing act for brokers
The underinsurance divide that’s splitting the country
Could travel disruption arising from the Middle East conflict trigger a rise in opportunistic fraud?
How insurance is helping prevent own goals at 2026’s World Cup
Geoff Carter: Sabre’s husky sled strategy maintains profitability across market cycles
Motor brokers turn tide on customer losses to insurers
Geoff Carter: Sabre’s husky sled strategy maintains profitability across market cycles
’People always ask us if there’s a secret recipe but there really isn’t. It’s a mindset and a culture and it’s about not breaking that,’ says chief executive
EY’s Jonathan Zhao: What Britain’s insurers can learn from Asian markets
Jonathan Zhao, global insurance leader and Hong Kong financial services managing partner at EY Advisory tells Insurance Times why Asia Pacific is leaving Europe behind on insurance innovation, why boardrooms are immobilised by AI and why UK insurers must stop looking inward.
Drazen Jaksic: The ‘disruptor’ focusing on ‘continuous improvement and acceleration’ at Zurich UK
Insurer chief executive looks to level up firm’s strategic plans after a year in post, while committing to deliver ‘world class service’ to broker partners
Derek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times
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