‘It’s hugely improved, so now we can be more responsive and deal with our customer queries better which is really important to us,’ says head of customer, assurance and capability
’Our deepest condolences and prayers go to his family at this time,’ says Aviva statement
‘We’re all excited and energised to deliver more commercial success knowing that in doing so, we can give back even more to society,’ says new appointee
Insurance Times rounds up the top five stories making headlines across the market from 13 October to 17 October 2025
Insurance Times rounds up the most significant appointments, promotions and leadership changes from 13 to 17 October 2025
’I have thoroughly enjoyed my career at Chaucer and it has been a real privilege to enjoy great success with this team,’ says outgoing head
‘I’ve told my team very clearly – I want us to be number one. Success means being the undisputed go-to for pet insurance in the UK,’ says chief executive
The results are in for 2025 – which insurers are leading the pack in UK general insurance and what trends are underpinning profitable growth?
‘I’ve told my team very clearly – I want us to be number one. Success means being the undisputed go-to for pet insurance in the UK,’ says chief executive
Chief underwriting officer explains ‘twofold’ strategy for 2026, which will see the hybrid fronting firm add new UK MGAs to its roster alongside a European expansion
From culture survey scores to leadership diversity targets, Mark Lomas shares how Lloyd’s is driving progress on inclusion
Rather than ‘reinvent the wheel’, managing director plans to tap into global group expertise to increase insurer’s ‘share of wallet’ with brokers and ‘dial up the pace’ on product and people volume