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They are also outsourcing most of the IT Infrastructure and Operations (I&O) to a third-party supplier – Tata Consultancy Services (TCS). Meaning that most of the current I&O team will transfer to TCS.

This includes all teams who are involved with providing and supporting IT equipment and datacentres, including the service desk, operators, infrastructure engineers/database administrators, iSeries technical analysts, desktop support technicians and network analysts. The working target date for this transfer is 1 April 2019.

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