All articles by Savan Shah
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IT InterviewQ&A: Investing in talent key to maintaining ‘speed and agility’ in claim surge responses
Glyn Brookes-Humphrey, director of operations for the North at Woodgate and Clark, discusses how the industry can better prepare for claim surges
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NewsQ&A: Markel to make eTrading ‘more influential in some specialist lines in coming years’
John Dawson, broker sales director at Markel UK, discusses the insurer’s plans for developing its eTrading platform
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NewsQ&A: Aviva looking to ‘raise the game’ with its eTrading platform
Kat Halbert, head of digital operations at Aviva, discusses the insurer’s plans for developing its eTrading platform in 2024
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NewsMarkel Q&A: Why broker relationships are key for construction clients
Martin Parker, Markel UK’s head of construction underwriting, discusses its new construction proposition and challenges within the sector
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NewsQ&A: RSA has ‘transformed every area’ in bid to improve eTrading experience
Rob Fairs, RSA product and channel director for SME commercial lines, discusses how the insurer has developed its eTrading proposition over the last year
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ResearchHeadline results released for Insurance Times’ 2024 Five Star Rating Report: Commercial and Personal Lines
More than 800 UKGI brokers have been rating commercial and personal lines insurers for the report
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IT InterviewSpotlite Claims Q&A: AI a ‘learning curve’ for insurers in entertainment industry
’The use of new and emerging technologies is creating a new set of potential risks,’ says director
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NewsQ&A: MPR says ‘nothing has changed in our approach, attitude and commitment’
MPR managing director Neil McCarthy tells Insurance Times head of research Savan Shah what it feels like scoring five stars in this year’s MGA survey for the fourth year in a row
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ResearchInsurance Times launches 2024 eTrading survey for UK brokers
Insurance Times’ annual eTrading survey is now open for UK brokers to share their views on eTrading experiences over the last 12 months
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ResearchFull Insurance Times Five Star Rating Report: MGA market 2023/24 now available
2023/24’s results revealed that a total of 26 MGAs met the report’s threshold to be awarded a star rating by their UK-based broker partners
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IT InterviewNeil Galjaard Q&A: Markel helping underwriters deliver ‘more responsive’ broker service
’Our technology and professional indemnity propositions are undergoing a refresh,’ says divisional managing director
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ResearchThe 2023 Insurance Times Digital Adoption Report is out now
Insurance Times and Applied Systems have unveiled their joint Digital Adoption Report
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ResearchBroker Service Survey 2023/24 now open – has your insurer partner provided a five star service?
The annual Insurance Times Broker Service Survey 2023/24 is now open to brokers nationwide
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ResearchRevealed: Eight MGAs awarded five stars in Insurance Times’ 2023/24 MGA survey
The survey polled 1,850 UK-based brokers
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IT InterviewTom Lawrie-Fussey Q&A: Insurers need ‘more granular data’ on vehicles’ history
’We are seeing a real hunger from insurance providers,’ says senior director of product management
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IT InterviewSteve Cowman Q&A: ‘Market competition a significant challenge’
’With the insurance landscape evolving rapidly, MGAs must differentiate themselves,’ says managing director
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IT InterviewJaime Swindle Q&A: ‘Service has become an industry wide challenge’
’Our understanding is that MGAs have fared better with service, but we cannot become complacent,’ says chief executive
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IT InterviewPaul Kneafsey Q&A: The ‘biggest challenges’ facing motor MGAs
’We continue to invest a lot of resource in delivering the best customer outcomes,’ says director
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IT InterviewTim Baxter Q&A: ‘Market volatility is unprecedented’
’The pressure on MGAs will be around securing capacity that allows for continued growth and development,’ says head of broker development
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IT InterviewNyasha Kuwana Q&A: ‘Parametric insurance is emerging as an attractive option for reinsurance underwriters’
’This means that we are in a unique position to support both our brokers and their clients,’ says head of product
