All Sedgwick articles – Page 3
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NewsIncreased digitalisation is resulting in a damaging ‘digital divide’
Over 23 million customers could be left behind by increased digitalisation, explained a report
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AnalysisFraud experts describe ‘worrying’ rise in property disrepair claims
Claims management companies are increasingly targeting this part of the market due to claim causation grey areas
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NewsSedgwick names new UK head of fraud technology and intelligence
The loss adjustor has saved clients more than £100m in fraud costs over the past few years
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AnalysisBrokers have a ‘key role’ following latest Scottish fire safety legislation
Five years on from the Grenfell Tower incident, and fire safety legislation is still being rolled out, the latest measure from the Scottish government, however, places brokers at the forefront of customer education
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NewsFraudsters to shift focus from whiplash injuries to property disrepair claims
‘Broad’ terms and conditions could cause property disrepair claims to be a target for fraud as whiplash claims become ‘less lucrative’ following the OIC portal launch
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NewsFlood risk now demands resilience rather than defences as UK switches strategy
Loss adjusting firm flags that ‘the government’s strategy has now changed’ around flood risk, with the onus on individuals and businesses to protect their own properties
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NewsZurich launches initiative to help flood-stricken customers build back better
The insurer aims to reduce its carbon footprint and help customers that are victims of repeated flooding
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AnalysisCO2 crisis could spark fresh demand in supply chain cover
Climbing CO2 prices have put pressure on the national and global supply chain, subsequently affecting Covid-hit SMEs
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FeaturesHow tapping behavioural science technology can help support vulnerable customers
Behavioural science technology could reduce uncertainty in the claims process as well as help unpick how to better communicate with vulnerable customers
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NewsMore strategic cooperation between automotive insurers and supply chain needed – Sedgwick
Sector collaboration is vital as ’dealers and car distributors may lack the expertise to handle complex issues around electronics, telematics and sensors’, says loss adjusting firm
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FeaturesIn Focus: Broker litigation ‘inevitable’ one year on from FCA’s BI test case
Brokers are ’still squeaky about whether they advised their customers correctly about the products they were buying’
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FeaturesBriefing: Industry ‘nervous’ about potential ‘avalanche of claims’ missing from OIC portal
At long last, the Official Injury Claim portal is here. Insurance Times’s Fraud Charter attendees reveal current concerns with its functionality amid low claims notifications
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NewsClaims Excellence Awards finalist 2021 Q&A: Sedgwick uses self-service claims management portal for covid response
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: Sedgwick teams up with The Hunting Dynasty to transform claims communications
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: Geobear completed 98% of planned projects during pandemic
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News‘More work to do’ on business interruption cover as lockdown lifts
Within business interruption cover, its ’strengths have become its weakness’ in terms of flexibility says Allianz director
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FeaturesBriefing: Brokers’ risk management role is key in preventing ‘contentious’ cyber ransom payments
The recent Colonial Pipeline cyber attack should act as a ‘wake-up call’ for businesses to better prepare for this emerging risk – and brokers are fundamental in laying risk mitigation groundwork
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NewsSedgwick partners with John Lewis for home insurance claims solution
The online claims service portal will speed up processing, improve customer service, and reduce claims life cycles
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NewsCovid-19 pandemic creates new cyber threats
A recent Insurance Times webinar, sponsored by CGI, took a look at the evolving cyber threats arising in the wake of the Covid-19 pandemic
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