Virtually every insurer will be virtual within the next year, a study by ebusiness consultancy The Net Group claims.

It spoke to heads of ebusiness from 25 insurers. The vast majority (93%) said customers would be able to puchase policies online within the next year.

However, the attitude towards other emerging technologies such as mobile phone technology and interactive television was more mixed.

Nearly half of respondents (47%) said they were preparing a mobile commerce strategy, while 27% are preparing for interactive television.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.