FSA regulations have led to a 50% increase in the number of brokers using document management...

FSA regulations have led to a 50% increase in the number of brokers using document management software, according to software house Misys.

Brokers are now required by the FSA to retain certain records for prescribed periods. For example, a personal recommendation acted on by a customer must be retained for three years from the date the recommendation is made.

Records must also be available for inspection by the FSA within two business days.

There are now over 1,000 users of the Invu software from Lindenhouse, Misys' preferred document management supplier.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.