Columbus Direct is starting to issue travel insurance certificates automatically over the web.

The move follows a study of 3,500 customers that found they wanted to receive quotes within 40 seconds, buy online in under four minutes, and have a certificate within 30 minutes.

Few people were troubled about the security of email; most worried about the certificates getting lost in the post.

Managing director Sydney Henderson said: "22% of our customers travel within 48 hours and cannot rely on the post."


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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