Ageas News – Page 6
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IT InterviewCustomer engagement set to be boosted by greater use of digital and AI, says Ageas claims director
With the Covid-19 pandemic accelerating both customer and staff comfort in using digital communications and processes, insurer and customer engagement is expected to go up a notch in 2021, predicts UK claims boss
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NewsOpportunity around green parts is ‘too big to miss’ says Ageas UK claims director
The impact of the Covid-19 lockdowns last year enabled green parts to step up to the plate and fill distribution gaps in repair supply chains
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NewsEngagement in the FCA’s BI court process ‘a good thing for the industry’ says Ageas claims boss
The insurer’s claims director believes the insurance sector has taken a ‘collaborative approach’ to dealing with the BI claim fallout arising from the coronavirus pandemic lockdowns
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IT InterviewEtrading Q&A: Insurers need to up their game on the risks available via etrading says Allianz
Allianz’s digital trading manager says speed of delivery is a key area of improvement within etrading, but insurers also need to meet the demand to write more complex risks digitally
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IT Interview2019 eTrading Q&A: Transfer of the LV business has been a real success story for Allianz
Insurance Times speaks to Helen Bryant, director of SME & corporate partners at Allianz Insurance on the reaction to the star rating in the Insurance Times 2019 eTrading Survey
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NewsClaim on burned down £760,000 home rejected after bedroom miscount
A father of four left with a £460,000 bill after filling in his home insurance policy incorrectly is appealing to the underwriter to change their minds and accept the family’s claim
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NewsAllianz make record £63m fraud savings
Allianz has posted figures for 2017 showing it was a record year in fraud savings for the company, saving £62.8m
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NewsFive sentenced for leaking Allianz UK customer data to CMCs
Allianz UK customer data leaked by three former employees
