All Agenda articles – Page 15
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Agenda
Expert View: A guide to what’s hot in high net worth
High net worth cover specialist OAK Underwriting’s managing director Mark Coffey looks at what will be popular among clients for 2016, reminding brokers to review contents regularly to avoid underinsurance
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Your best defence against cyber crime? Your people
People are often the most overlooked and underestimated weakness in a company’s cyber security. NIG’s Justin Clarke and Graeme McGowan of BeCyberSure and Optimal Risk Management explore the risks.
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Analysis: How technology is taking the pain out of claims
FCA review found SMEs felt the claims process was complex and confusing Now, drones, smartphone apps and even 3D printers are helping to smooth the claims process
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Analysis: Disrupting Lloyd’s
Tokio Marine Kiln’s Roger Bickmore talked to sister publication Global Reinsurance about innovation and the potential to disrupt the centuries old Lloyd’s market
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Analysis: Insurers dealing better with events like floods, says ABI
McVitie’s ginger nuts have returned to supermarket shelves just three months after five feet of flood water halted production at the company’s Carlisle factory. Around 540 tonnes of debris was cleared at the site in barely 90 days. This world shortage of one of the UK’s ...
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Agenda
Analysis: Mind the gap – underinsurance and climate risk
Geneva Association secretary-general Anna Maria D’Hulster spoke to sister publication Global Reinsurance about underinsurance, global regulation, climate events and the direction of the insurance industry’s think-tank
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More work to do on PI despite falling portal claims
There’s no evidence the market has turned despite a decline in the number of claims going through the MoJ portal, according to experts
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Agenda
Analysis: More needs to be done to tackle spurious PI claims
The number of claims going through the MoJ’s RTA claims portal is falling, but that does not mean the market has finally turned.
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Analysis: You’re doing better, customers tell home insurers
Net Promoter Score for last six months of 2015 averaged 2.7 – against 0.7 the year before
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Innovation blog: When the going gets digital, the digitals get going
The internet has been the biggest disrupter to the insurance industry in recent years. Premium finance provider PremFina’s chief executive Bundeep Singh Rangar discusses how companies can make the most of the market’s shift online by becoming more digital themselves
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Analysis: Outside looking in – leading businesses to innovate
Three innovators from outside the insurance industry discuss their approaches to change and how they improved the customer experience. All three will speak at the Insurance Times ID2016 conference
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Analysis: FCA urged to probe commission payments in property
Industry experts say questionable practices continue in property insurance and Competition and Markets Authority is to update report that uncovered excessive commission rates
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Analysis: High net worth brokers face threat of insurers going direct
The inaugural Insurance Times High Net Worth Broking conference hears that, with insurers like Hiscox ‘cutting out the middle man’, and high capacity driving rates down, brokers have to consider what added value they can bring to the market
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Analysis: How Clayden and QBE are turning claims into a science
The insurer’s European operations claims director discusses the data-led changes coming to the insurance industry, CMCs, and how insurers need to change adversarial attitudes to claims
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Agenda
Analysis: Brokers ‘confused’ about cyber and fear mis-selling
Cyber Charter delegates say brokers find it hard to understand emerging cyber risks, while US cyber experience is adding to confusion as UK market suffers different kind of claims
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Agenda
Innovation Blog: Are insurers dad dancers or old men grooving?
Are insurers about to surprise us with their ability to throw off their cardigans and bust some serious innovation moves? John Warburton is optimistic.
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Agenda
Insurance Times and Ingenin launch innovation survey
The survey will uncover the industry’s attitude and approach to innovation. Take part here
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Towergate appoints Pat Butler as non-executive director
Butler has more than 26 years experience in the financial services sector
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ABI chief Evans says EU is ‘valuable’ to financial sector
Evans discusses reforms ahead of the in/out referendum that will take place in late June.
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Agenda
Lloyd's broker Clegg Gifford outsources FNOL to ALPS
The broker recently made acquisitions to break the £70m GWP barrier