Analysis

In Focus: Underwriting is the lifeblood of MGAs, but claims service must not be ignored

By 2025-06-27T10:00:00

outsourcing third party

’Most MGAs aren’t huge and haven’t really got the infrastructure to manage claims. They’re focused on underwriting, so partnering with TPAs is critical to not having to worry about managing claims,’ says underwriting development manager

Few would argue that the MGA model, which continues to solidify its place in the insurance distribution chain, is not a success story. 

The delegated underwriters, with their ability to deploy underwriting expertise in niche specialist lines that larger, oil tanker like insurers can’t make the numbers work on, have carved out their own place – and insurers and brokers both see MGAs’ value. 

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