All Archive articles – Page 885
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Archive
Highway admits to low standards
Lower standards of customer service at Highway were "necessary pain" caused as new IT systems were put in place, said managing director Andrew Gibson.Gibson admitted that service levels dropped ea ...
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Archive
9/11 - the aftermath: Adjusting to loss
The scars may be healing but for the insurance industry, the work goes on. Three loss adjusters share their personal experiences of Ground Zero.
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Archive
9/11 - the aftermath: Retreat from terror
Since 11 September terrorism has become a huge issue for all. Insurers are running scared and cover is scarce, Michael Faulkner reports.
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9/11 - the aftermath: Lowering the risk of high rise
Tall buildings have long presented a nightmare scenario to firefighters, but the World Trade Centre fire compounded this risk. Peter Bressington explains the technical aspects of managing the new threats.
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9/11 - the aftermath: Is 9/11 a convenient scapegoat?
The World Trade Centre attack has been cited as the source of most of the insurance industry's current woes. But is this fair, asks Michael Faulkner.
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Archive
9/11 - the aftermath: We're not looking at the bigger picture
The consequences of managing risks is often ignored, says Carole Edrich.
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Archive
Industry urged to educate drivers on drink and drug use
Companies must improve their training of occupational drivers, according to vehicle risk management company Risk Answers.The warning from their non-executive director, David Faithful, urges compan ...