Insurer AXA UK is to create two new main board positions, a customer service director and a marketing development director, as part of its plans for more customer focus.
Axa is also looking for a new IT director following the recent retirement of Phil Judkins.
AXA chief executive Peter Hubbard said: "The customer service and marketing functions are key areas of the business where we will concentrate our efforts.
"I believe these functions are a prerequisite for creating a customer focused organisation and delivering customer service excellence."
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.





































