Backchat just loves reading about the top-quality service standards insurers can offer. He especially liked this one he read in a paper recently.
The Abbey National recently advised Avon Insurance of the death of policyholder John Briggs, so Avon wrote to Mr Briggs, offering condolences on his demise. That brings a whole new meaning to the phrase "Avon calling".
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.



































