Heath Lambert, in conjunction with Lloyd's underwriters, has launched a Lloyd's-developed product to provide cover for offshore call centre operations.

The broker said it believed it was the first such offering on the market.

The product includes pay-outs for abandonment, relocation or extra contractual costs incurred if an outsourced office operation is forced to relocate.

It is designed to provide cover for clients with outsourced operations in India, and to a lesser extent, the Philippines and China, the broker said.

Heath Lambert political risks executive director Miles Johnston said: "With the wave of companies outsourcing back office operations to countries such as India, particularly call centres, there is now sufficient demand to make such covers viable".

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