Claims – Page 11
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News AnalysisBriefing: Ifed showcases suite of enforcement tools and partnerships in fight against fraud
City of London Police’s Insurance Fraud Enforcement Department has appointed a new detective chief inspector – he explains the unit’s activities in Q1 and how collaboration is already working to stamp out insurance fraud
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Sponsored ContentUK’s EV appetite must be reflected in courtesy car claims experience – Europcar
James Roberts, head of insurance sales at Europcar, talks through the challenges bodyshops and the motor supply chain are facing in matching customer expectations around electric vehicle rentals versus current available supply
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NewsCrash for cash scheme lands Bradford man in prison for two years
’Higgins thought he could take his insurer for a ride and defraud it out of a significant sum of money. Fraudulent claims like this push up the cost of insurance premiums for honest policyholders,’ says detective constable
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IT InterviewAnt Middle: Organic growth focused plan seeks to put Ageas UK top of the personal lines pile
The insurer has ‘earned the right to think bigger as a business’ and topple the likes of Allianz, Axa and Hastings from the personal lines podium using product expansion, AI investment and a commitment to broker partners, says chief executive
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NewsHigher cyber premiums ’may incentivise attackers to escalate threats’
’You are 167 times more likely to be a victim of a cyber attack than a burglary,’ says Gallagher Re chief executive
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NewsLaw firm issues brokers warning about Covid-19 BI claims
’For some businesses, there may be a long road ahead, so we urge brokers start talking to clients now,’ says managing partner
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News AnalysisSector must ‘start again’ to tackle ‘different beast’ of commercial fraud
’It wasn’t that long ago that the insurance industry came together to tackle major personal lines fraud, so it should be easy to do it again,’ says executive director
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News AnalysisIn Focus: Was Gap insurance ‘unfairly targeted’ by the FCA?
’The way [the FCA has] gone about it, closing down an entire market, is unheard of,’ says managing director
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NewsMcLarens UK launches dedicated subsidence team
’Subsidence is a specialist area, with insurers seeking a professional service that prioritises quality, technical accuracy and proactive decision-making,’ says leader
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NewsLMA launches claims awards to recognise talent in the Lloyd’s market
’Challenges with attracting and retaining talent have been consistently raised amongst our community,’ says claims director
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NewsMotorists see biggest annual fall in car insurance premiums since 2014
The trend has been largely driven by ‘easing claims inflation and frequency’
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NewsRevealed: Insurance Times Claims Excellence Awards finalists 2025
The awards are designed to recognise the best and brightest in the UK insurance claims sector
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NewsInsurance industry responds to large fire that shut Heathrow Airport
Travellers have been urged to get in touch with their insurers if they need to
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IT InterviewDan Saulter: Growth remains on the agenda as Davies sets out 2030 targets
Chief executive confirms that organic growth is the professional services firm’s main growth lever for the next five years – however M&A is not off the table if a deal is ‘complimentary to our strategic objectives’
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Sponsored ContentThe role of flexibility and mentoring in underpinning a claims career – Gallagher Bassett
Amy Fallows, claims team leader at Gallagher Bassett, details her career journey to date in the insurance sector and what tools have supported her to flourish
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NewsInsurer service up significantly but still ’much room for improvement’
’Many insurers have worked hard to improve and this seems to have been given greater impetus as competition increases,’ says managing director
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News AnalysisBriefing: Continued flood risk brings possible property protection gap to the forefront
A new protection gap between insured and uninsured property losses, driven by flooding in the UK, means it is more important than ever for brokers to be proactive when supporting clients
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IT InterviewParisa Kheradmand: Claims Excellence Young Achiever Award winner on ‘championing inclusion’
’This award reminds me that I am enough – just as I am – and that my contributions are worthy of recognition and are valued,’ says marine surveyor and MCL adjuster
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NewsAllianz issues EV battery warning after £6.5m spent to cover fires
’The severity and financial impact of lithium-ion battery fires are considerable,’ says head of motor trade
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NewsMGA warns that no win, no fee firms threaten insurers’ stability
’Without stricter regulation, these firms will continue to drive up costs, create unnecessary complexity and undermine consumer confidence,’ says claims director
