Claims – Page 11
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NewsLabour calls for investigation into ‘out of control’ car insurance premiums
’Labour won’t sit back and watch while drivers are punished by the out of control cost of cover,’ says shadow transport secretary
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NewsVideo: Relive the 2024 Claims Excellence Awards
Last month, Insurance Times welcomed the best and brightest of the claims sectorthe luxurious Palace Suites at Kensington’s five star Royal Garden Hotel to hand out some coveted awards
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NewsUK faces urgent need for flood education as storms increase in frequency
Delegates attending a recent Insurance Times and ICEYE roundtable explained that case study examples are a useful education tool
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NewsMost brokers’ clients continue to see claims delays
’Our focus remains on ensuring that claims processes are streamlined,’ says claims director
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NewsMcLarens announces new chief operating officer
’I am looking forward to partnering with our exceptional leaders,’ says new appointee
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News AnalysisRevealed: Which firms won at the Claims Excellence Awards 2024?
There were some lucky double winners on the night, while other firms picked up their first Insurance Times Claims Excellence Award – was it you?
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News AnalysisBriefing: ‘Commercial fraud is a massive problem’ flying under the industry’s radar
Insurers are ‘shocked’ by the level of commercial linked fraud they are uncovering, says law firm partner
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NewsMotor market grew GWP by 25% in 2023 – Oxbow Partners
Sector set to be more profitable in the year ahead because it ‘is pricing much more effectively for costs they have to suffer’, says head of market intelligence
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NewsRSA announces new partnership with MGA
’We have an ambitious customer service agenda and developing and nurturing long standing partnerships will help us achieve our objectives,’ says director
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IT InterviewClaims champion winner explains how award has helped attract new business
Glenn Stevens, Insurance Times’ 2023 Claims Champion of the Year, explains how winning the award has benefited Hiscox
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Sponsored ContentEmbracing innovation to drive best practice in account management – Gallagher Bassett
Gallagher Bassett’s client services director, Rob Glenister, explores how innovative account management can lead to improved client relationships, customer satisfaction and business growth In an era where customer expectations are constantly evolving, generative artificial intelligence (AI) is commonplace and Zoom fatigue continues to be a challenge, finding the right balance ...
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News AnalysisOpinion: Personal motor market continues to be messy
With 28% of UK motorists committing application fraud, can motor insurance customers really blame insurers when claims aren’t paid out?
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NewsAgeas launches new motor repairs workshop
’There is so much we can do to reduce the environmental impact of vehicle repairs,’ says claims director
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NewsHome insurance premiums rise after severe winter for weather damage
’The longer we put off vital investment in flood defences, the more that flood damage will ultimately cost the consumer,’ says policy adviser
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NewsData warning issued as Automated Vehicles Bill passes through Parliament
’It’s critical that insurers have access to relevant data in order to support the adoption of this technology,’ says manager
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Sponsored ContentQ&A: Travelers on partnering with solicitors to manage risks and seize opportunities
Sponsored content: Sharon Glynn and James Graham, managing directors of professional indemnity (PI) at Travelers Europe, review how market challenges impacted the recent PI renewals season for solicitors
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NewsMotor insurers hope for claims costs relief at upcoming law review
’It is to be hoped that the many levels of prudence baked into the last review are addressed as part of this review,’ says president
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NewsJLR announces new Range Rover insurance initiative
JLR started offering clients bespoke insurance last year due to challenges owners may have with rising premiums
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NewsFraudster’s £200,000 claim after toilet slip flushed away by judge
’This case underlines the importance of careful analysis of the claim presented,’ says director
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NewsRegulatory action warning issued as motor complaints surge
’Consumer Duty means that the FCA has never been more interested in customer outcomes and this type of data,’ says co-founder
