Claims – Page 12
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NewsHigh Five: Catch up on the biggest exclusive stories this week
Insurance Times rounds up the biggest exclusive stories from 3 to 7 February 2025
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NewsClaims Excellence Awards 2025: Top tips for entries
Insurance Times collates advice from judges and the editorial team on how to best pitch awards entries
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NewsHoliday hustler caught after £61,000 Covid scam
’His sentencing and upcoming confiscation proceedings demonstrate our commitment to bringing insurance fraudsters to justice,’ says detective constable
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News AnalysisNavigating the rising costs and challenges of pet insurance
‘The lack of standardised pricing’ in the pet insurance market ‘makes it difficult for insurers to forecast claims and for customers to understand costs’, says new trade association founder
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News AnalysisThe spread of social inflation and its impact on insurance
’This is not ambulance-chasing companies, it is a much bigger social drive than that and we don’t see an end to that,’ says partner
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NewsCrash for cash gang caught after pocketing £320,000 in fake claims
’Crash for cash fraud doesn’t go unnoticed by the insurance industry or law enforcement and we will work collaboratively to root out organised crime,’ says detective sergeant
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NewsInsurers awarded as London market claims performance at decade high – Gracechurch
’Many insurers are delivering what brokers and insureds need – responsiveness, expertise, with proactive communication,’ says managing director
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News AnalysisOmbudsman complaints reveal insurers are still struggling with claims
Customers must be placed at ‘the heart of the claims process’ if insurers are to instigate a turnaround in complaints, says market intelligence firm
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NewsAllianz makes c-suite hire as it merges personal and commercial claims teams
’This is an exciting time for us as we unify our business to leverage the strength of Allianz,’ says chief executive
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News AnalysisBriefing: New Year resolutions brokers should stick to for 2025
Chief executive details three insurance linked resolutions for brokers this year, centred on adopting a longer-term view of risk and emphasising community ties
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News AnalysisOgden rate change causes overcompensation concerns for insurers
The government’s spring clean of the personal injury discount rate puts scrutiny on compensation see-saw, with market commentators dwelling on drivers for over and undercompensation
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Sponsored ContentBridging the credibility gap with claimants – E2E
Sponsored content: Eddie Longworth, chief executive at E2E Total Loss Claims Management, discusses how the claims sector can utilise Consumer Duty to build trust with the paying public
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NewsDWF snaps up Gallagher Bassett’s UK chief executive for senior claims role
’I look forward to working with the talented professionals at DWF to further enhance our claims management services,’ says appointee
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News AnalysisBriefing: Ifed celebrates 2024 custodial sentence success as it firms up 2025 operations
Tom Hill, detective chief inspector at the City of London Police’s Insurance Fraud Enforcement Department, rounds up the department’s 2024 activity and spotlights its focuses for 2025
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NewsWhich? demands FCA action as insurers ‘fail to meet’ Consumer Duty standards
’Too many people are having their claims rejected and enduring appalling treatment at the hands of insurance companies,’ says director of policy and advocacy
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NewsFronting insurer appoints new head of claims
’He has an excellent track record and is well respected as an expert in managing complex multinational claims,’ says chief executive
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NewsInsurance firms to integrate under one brand to bolster claims service
’The aim of the integration is to capitalise on the complementary strengths of both businesses,’ says statement
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NewsDLG launches new initiative to improve vehicle repair standards
’We’re not only raising the bar for vehicle safety, but also ensuring we’re prepared to meet the demands of an increasingly complex automotive landscape,’ says claims director
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News AnalysisBriefing: 2025 shows little sign that the tide will turn
New year snowfall brings flooding front of mind for both the government and insurance sector – but how effective will resilience taskforce be?
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NewsBurge confirms new Hiscox role as he officially leaves Allianz
Burge also sent his Allianz colleagues a goodbye message on LinkedIn
