All Claims articles – Page 2
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InsightBriefing: OIC portal intention unfulfilled as LiPs still fail to engage with platform
Claims experts confirm that Official Injury Claim portal is not being used as intended, with representation levels high as new process is live tested on claimants
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Insight
SMEs conducting ‘severe gross exaggeration’ on claims has ‘gone beyond a joke’
Small businesses are still suffering cash flow constraints following the coronavirus pandemic, leading to potential claims exaggeration or high value vehicle thefts, reports fraud experts
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Latest News
Western European flooding last July deemed ‘most significant loss event in 2021’ – Cresta
International natural catastrophe events outside of the US that generated over $1bn in insurance losses created an accumulated $21.6bn loss in 2021
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Latest News
Fraudsters to shift focus from whiplash injuries to property disrepair claims
‘Broad’ terms and conditions could cause property disrepair claims to be a target for fraud as whiplash claims become ‘less lucrative’ following the OIC portal launch
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Insight
D&O risks in 2022 defined by diversity and Covid liabilities
Diversity-related suits could potentially be catastrophic’ following FCA consultation, says broker
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Insight
Remote working drives broker E&O claim leap
UK regional brokers must consider how they can better manage the move to a hybrid or fully remote working model amid increasing errors and omissions claims
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People & Opinion
Must-have contract provisions for defending claims – Travelers
Toby Harris, technology practice leader at Travelers, tells Insurance Times how contractual management delivers a competitive advantage for businesses
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People & Opinion
Gallagher Bassett: What can the insurance industry expect in 2022?
Looking to next year, Gallagher Bassett’s director for loss adjusting and claims consultancy Gordon Vater expects a continuation of acclimatising to the new normal, against the backdrop of ongoing uncertainties
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People & Opinion
Cazoo Data Services: How will electric vehicles impact claims?
Kieran Fisher, insurance account manager at Cazoo Data Services, tells Insurance Times how EVs will fundamentally impact claims and how insurtechs will support this inevitable change
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Latest News
UK motor claims inflation soars amid costly cyclist accidents
Claims expert warns insurers that they face a challenging period ahead
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Latest News
Unvaccinated staff could lead to employers’ liability complication
The government is cracking down on unvaccinated workers, but how will this affect employers’ liability insurance?
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Latest News
Surging M&A leads to record claim notifications - Howden
Broker releases report on M&A claims throughout the pandemic
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Latest News
Flood risk now demands resilience rather than defences as UK switches strategy
Loss adjusting firm flags that ‘the government’s strategy has now changed’ around flood risk, with the onus on individuals and businesses to protect their own properties
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Insight
In Focus: How can the insurance industry tackle ghost broking?
Experts on insurance fraud debate how the industry can tackle the ongoing issue of ghost broking in the wake of the Covid-19 pandemic
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Latest News
Revealed: Which firms came out on top at 2021’s Insurance Times Awards?
It was certainly a night to remember, with 36 industry awards being presented at a lavish ceremony in a swanky London hotel. But which firms were declared the evening’s winners?
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IT Interview
Q&A: People and sustainability focus key drivers for Markel's five star successes
Markel UK’s sales and marketing director Nic Brown speaks to Insurance Times about the insurer’s recent star ratings from brokers, explaining what has contributed to the business’ successful relationships to date
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Insight
Briefing: UK needs system that ‘fully incentivises’ ADR
MP and chairman of the Justice Select Committee believes mediation is the future of civil litigation, so the UK must invest in a system that ‘incentivises’ alternative dispute resolution if it wishes to be ‘economic’
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Latest News
Second batch of Official Injury Claim portal data confirms early trends
The MoJ has released its second lot of quarterly data, which hints that ’some claimants are unable or reluctant to pursue their claims through the OIC’ portal
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IT Interview
Q&A: Allianz fully or part settled 93% of its Covid-linked claims where policy wordings provide cover
As Insurance Times conducts this year’s Broker Service Survey, Nick Hobbs, chief regions and distribution officer at Allianz UK, explains why claims are at the core of the insurer’s proposition and how the business is looking to reforge its relationships with brokers
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Latest News
Brokers top customer experience scoreboard in wake of pandemic – Insurance DataLab
Broker ratings were boosted due to an uplift in complaints handling scores
