Claims – Page 77
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NewsAdditional injuries ‘coming back in vogue’ to avoid new whiplash protocol - Kennedys
The majority of market participants expect to see non-whiplash injuries and rehabilitation claims emerge in response to the whiplash reforms
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NewsSwift claims settlement is key to rebuilding Covid-hit reputation says legal alliance
The law firm network also predicts that virtual legal hearings will become the norm moving forward and that liability risks surrounding the Covid-19 vaccine roll out could contribute to claims increases
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NewsInsurance sector must brace for ‘silent revolution’ brought by innovative tech – Instanda
Technology is ‘creating new risks that the industry is currently unprepared for’ says insurtech’s head of solutions
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IT InterviewQ&A: Big data analytics driven products replacing humans a ‘misconception’ – LexisNexis Risk Solutions
Eleanor Brodie, data science manager at LexisNexis Risk Solutions tells Insurance Times about the biggest misconceptions with data in the industry and why tapping into it could be an asset
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NewsFormer CHO chair launches credit hire company to turn sector ‘on its head’
Kirsty McKno says ‘it’s perfect timing’ for a new player to shake up the credit hire sector as currently, the market is ‘broken’ and ‘full of friction’
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NewsSabre puts drop in GWP down to recurring lockdowns
The insurer believes that it is well positioned as lockdown unwinds
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News AnalysisTop women in insurtech weigh in on diversity and inclusion debate
Insurance Times speaks to some of the top women in insurtech in honour of International Women’s Day this month, spotlighting individual contributions to the sector as well as unpicking the value of having a diverse workforce
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NewsGoogle hires new managing director of insurance for North America
Former Deloitte partner, who has previously specialised in insurtech, joins Google - industry voices describe this as ’a very smart move’
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Features‘Unintended consequences’ of whiplash reforms inevitable says MoJ
At Insurance Times’s first Fraud Charter event of the year - held virtually - delegates debated the ins and outs of the new whiplash portal
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NewsInsurers must change their approach to fraud post-whiplash reform - Kennedys
Despite the reforms’ intention of reducing fraud, law firm partner believes the threat of fraudulent claims will remain the same after 31 May
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NewsAviva strives to strengthen broker relationships to regain star rating
The insurer plans to use a data-led approach to match brokers’ clients with suitable cover following mixed results in Insurance Times’s Five Star Rating Report: Commercial Lines 2020/21
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NewsSports broker accused of denying group of Football League clubs business interruption payouts
The clubs allege that they have lost millions of pounds as fans have been kept off football grounds since June last year
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IT InterviewMarkel UK crowned three-time champion in five-star commercial lines report
Markel UK has received a five-star rating from brokers for three years running in Insurance Times’s Five Star Rating Report: Commercial Lines. The insurer shares the secrets of its success and explains why the pandemic was a key opportunity
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NewsMotor insurance payouts fell by 6% in 2020 due to lockdown impact
But personal injury claim payouts rose to an average of £12,000 last year
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IT InterviewNew entrants to HNW market set to cause ‘disruption’ – Criterion
Although startups within the high net worth market may showcase greater digital capabilities than current incumbents, Criterion’s operations director emphasises that service is still king when it comes to this genre of customer
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NewsLloyd’s of London to consult on Blueprint Two’s core data record
The new iteration is a major “milestone” for Lloyd’s, but it will continue to explore opportunities to improve placement, claims and settlement journeys
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FeaturesInsurers must revisit unclear policy wordings to ‘rebuild bridges with customers’
The FCA’s test case action brought ambiguous business interruption policy wordings to the fore, however the final judgment will very likely have ramifications across numerous lines of business. Insurance Times takes a closer look at the impact on insurers and brokers
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NewsInsurtech UK recommends broadening entrepreneurs’ relief scope following Spring Budget announcement
The trade body for insurtechs has put forward a series of recommendations for research and development tax credits, as investment is vital to insurtechs. However, others believe the non-movement of this tax will benefit brokers
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NewsCovid-19 pandemic sees opportunistic fraud increase
At Insurance Time’s first Fraud Charter roundtable of the year, held virtually, delegates pointed out that opportunistic fraud has risen, for example via scams such as door knocking
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FeaturesBriefing: Will CMCs morph to adopt motor focus post-whiplash reforms?
This month’s Fraud Charter virtual roundtable unpicked how claims management companies could evolve following the implementation of the first part of the whiplash reforms in May – it appears there is still fertile ground here for the FCA to tend
