Claims – Page 83
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NewsService to measure cyber ‘human error’ risk
The Workforce Cyber Culture Assessment assesses people risk and the impact of business culture in a cyber context
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NewsSupreme Court BI ruling has produced ‘wordings lottery’ – Mactavish
The firm’s chief executive further believes that ‘the relationship between brokers and insurers requires robust and immediate regulatory action’
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NewsBetter technology in cars will not cause blanket claims inflation – Ageas
As more sophisticated technology becomes commonplace in cars, the cost of repair will fall in the long-term, predicts the insurer’s claims director
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NewsInsurers must act quickly to compensate customers and rebuild trust says Insurtech UK
Insurers will need to rebuild trust with customers following the Supreme Court ruling, but the pandemic has also highlighted the need for digitalisation
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NewsSupreme Court judgment brings clarity to a highly complex matter – Biba and ABI
Although Biba backs the appeal ruling, more clarity is still needed within the industry
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News AnalysisSupreme Court decision is a ‘financial vaccine’ for struggling businesses
However, insurance premiums are likely to increase as ‘insurers seek to recoup some of their losses’
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NewsSupreme Court dismisses insurers’ appeals in BI test case ruling
Around 370,000 policyholders are expected to be impacted from the judgment
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NewsCar insurance premiums fall 6% amid lockdown - Confused.com
Fewer journies and consequently claims saw premiums decline significantly last year
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NewsAviation sector should expect Covid impact on EL claims and hull policies – Weightmans
Legal expert outlines the claims exposures insurers in the aviation and aerospace market should expect to see this year
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NewsWoodgate and Clark buys Manchester-based loss adjuster
The move is designed to fast-forward business growth says managing director Scarrett
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NewsMP urges FCA to investigate British Gas over fears home insurance customers won’t receive cover
Due to ongoing strike action by British Gas engineers, around 100,000 customers may not receive adequate home insurance
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NewsMoneySuperMarket reveals top burglary claims hotspots amid pandemic
Cities were found to have the highest claims for home contents theft
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NewsFCA is ‘front and centre’ of BI debate due to ‘interventionist approach’ – Weightmans
Friday’s Supreme Court ruling on business interruption policy wordings may also be used by the Financial Ombudsman Service, increasing the potential exposure for insurers
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IT InterviewCustomer engagement set to be boosted by greater use of digital and AI, says Ageas claims director
With the Covid-19 pandemic accelerating both customer and staff comfort in using digital communications and processes, insurer and customer engagement is expected to go up a notch in 2021, predicts UK claims boss
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NewsTrust in travel insurers drops due to Covid-19 pandemic
Meanwhile motor claims reduced by 48% in Q2 2020
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NewsCare homes reject new patients due to ‘insurance dilemma’
Insurance premiums for care homes have also been rising
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NewsJeremy Clarkson hits out at insurers after facing £60k premium post-Grenfell
Clarkson admits that although he could afford these insurance premiums for his flat in London, it does not make it right
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NewsLiP portal delay is ‘rare bit of good news’ say insurers
Regardless of the launch date, there are still likely to be ‘teething problems’ – embedding the new system will therefore be a priority for insurers
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NewsGovernment pushes back LiP portal roll out to May 2021
Lord Chancellor says the delay is ‘a sensible and pragmatic approach’ considering the continued challenges arising from the coronavirus pandemic
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News AnalysisInsurers must ‘adjust reserves accordingly’ as PI ruling will ‘significantly add’ to claims costs
The Swift v Carpenter ruling set the bar for accommodation costs in personal injury cases involving a long life expectancy and low interest rates, but what is the financial domino effect on insurers? Insurance Times takes a closer look
