The Co-operative Insurance Society (CIS) is to close seven of its 18 regionally based general insurance claims offices, shedding 170 jobs.

CIS said today that as part of its ongoing modernisation programme customer contact centres would replace regional claims offices.

Those offices due to be closed, it said, do not have sufficient staffing levels to operate the new structure.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.