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Almost two years on – has Consumer Duty improved customer outcomes?
Opinion: The feedback disconnect – why managers are scared to talk to gen Z
Insurance Times confirms 2026’s five star insurers for commercial and personal lines
Eight companies commit to Destination Insurance Charter to become inaugural signatories
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Commercial Lines
News Analysis
Freight forwarders hit by double blow as client insolvencies bite and cargo theft rises
‘The global economic landscape is unlikely to stabilise any time soon, so freight forwarders must be prepared for their customers to default,’ says managing director
News Analysis
Briefing: Specialty versus specialist insurance – and why the London market matters more than ever
Specialty insurance and specialist knowledge should not be tarred with the same brush. A successful combination of these two components in the London market, however, could benefit both brokers and insurers
News Analysis
Briefing: Where we’re going, we’ll need more space insurance
The UK insurance market could propel the British space industry to the fore. Will we fire up those boosters, or let others take the prize while we merely insure them?
News
Property payouts to cross £6bn for second year running
‘As the final claims are counted for 2025, insurers will be assessing the impact of ongoing weather events on consumer’s premiums,’ says insurance partner
News Analysis
SME firms are ‘the sector that needs the most advice’ – Lee Mooney
’We need to provide advice throughout that cycle so, if an SME is paying that premium and needs advice, we can be there to help and mitigate risk before it happens,’ says UK managing director
News
Cyber fine insurance rules leaving businesses financially exposed – Aon
‘Businesses need to understand how fines and penalties are treated across jurisdictions and ensure that their governance, reporting and compliance frameworks are robust,’ says head
News Analysis
Cyber risk takes root on the farm as agriculture goes fully connected
‘Farmers are natural risk managers. They’ve been doing this for hundreds of years – in essence, since the dawn of man,’ says managing director
News
Insurance Times confirms 2026’s five star insurers for commercial and personal lines
More than 850 UK general insurance brokers responded to Insurance Times’ survey to rate their commercial and personal lines insurer partners
News
Aviva expands minifleet cover to 20 vehicles at new business
‘Brokers told us their SME clients want a minifleet policy that grows with them,’ says managing director
News
Aon continues insolvency and restructuring team growth with new appointment
‘Williamson’s experience will add an invaluable dimension to what we offer and position us well for continued growth,’ says managing director
News Analysis
Brokers call out ‘devastating impact’ of claims ‘inefficiencies’ on commercial haulage clients
A lack of interim payments and email only communication is having a direct impact on haulage firms’ cash flows, argue commercial brokers – with some demanding changes to ‘one size fits all’ claims processes
News Analysis
‘Amber flag’ solar panel fire risk demands action from commercial insurers
‘If we don’t recognise it’s happening, we don’t get control of it – it’s going to get out of control,’ says insurance risk engineer
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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