Crawford & Co is set to launch a new global claims bureau for the Lloyd's market on 1 February...
Crawford & Co will launch a new global claims bureau for the Lloyd's market on 1 February.
Commenting on the new operation Jonathan Clark, senior vice president of Crawford's Business Solutions Group said: “The Lloyd's Bureau provides a central intake for Lloyd's claims in the London market.”
Each claim handled by the bureau, he explained, will have a dedicated claims supervisor managing the claim from notification through to close. “We will allocate named adjusters with whom clients have developed, and will continue to develop, close personal relationships, often going back many years,” he added.
Jeffrey Bowman, chief operating officer for Crawford's Global Property & Casualty Services, said that the new Lloyd's bureau “emphasises our commitment to one of the most significant and demanding insurance markets in the world” and furthermore would serve to align with Crawford's Atlanta-based MGA unit which provides entry into its US operations.