Ben Fletcher, IFB

The Insurance Fraud Bureau (IFB) celebrated its 10th anniversary with an evening reception in London yesterday.

Over 140 guests, including former board members, key stakeholders and staff gathered at Stationers Hall on Ave Maria Lane to celebrate a decade of achievement.

The IFB, which is currently headed up by Ben Fletcher, was established in 2006 to spearhead the insurance industry’s response to organised motor insurance fraud, specifically ‘crash for cash’.

It was set up with five members of staff. The bureau now manages 133 highly-complex, organised fraud investigations.

Since its launch the IFB has contributed to 1,181 arrests and 442 convictions since 2006.

Key milestones:

  • Access to 104 million insurance documents featuring over 1.3 billion entities
  • 400+ reports of fraud received from public every month via IFB’s Cheatline
  • 1,181 arrests of suspected fraudsters
  • 442 convictions and 397 years in prison for organised fraudsters
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.