Insurer Interviews – Page 7
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IT InterviewNick Hobbs: Allianz plans to ‘reorientate’ itself to ‘make new broker friends’
Building connections with ‘more brokers we don’t trade with’ will help fuel ‘intelligent growth’, says chief distribution and regions officer
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IT InterviewMaria Crockart: Aviva acknowledges ‘demand from brokers for better’ eTrading responses
The insurer’s digital trading and automation director is adamant that the firm wants to ’bring the best of Aviva’ to its eTrading functionality for brokers
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IT InterviewRichard Coleman: Charitable ownership ensures ‘high standards’ at Ecclesiastical
UKGI managing director tells Insurance Times how having a charitable purpose ‘brings out the best in us’ as the insurer eyes growth in ‘areas where we have pretty low market penetration’
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IT InterviewLee Mooney: RSA’s commercial lines business is ‘nothing without our broker partners’
RSA’s commercial lines managing director explains how the insurer’s three-pronged approach aims to improve broker service and encourage ‘growth mode’
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IT InterviewZurich reaps five star reward from constantly listening to broker feedback
The insurer has been steadily climbing the Five Star Rating Report rankings for both personal and commercial lines. Insurance Times finds out what is behind this trajectory
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IT InterviewSarah Mallaby: Partnering with brokers on schemes is ‘a real bright spot’ for Axa UK
The insurer wants ‘to work with all brokers’, according to its distribution and trading director
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IT InterviewRSA UK&I boss Ken Norgrove responds to two star broker service result
The chief executive admits that RSA’s broker service has been ‘at best average’
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IT Interview‘Doing what we say we will do’ leads Covéa Insurance to five star rating in 2022’s commercial lines report
Brokers have a ‘right to expect’ promises to be delivered, says commercial operations and distribution director
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IT InterviewQ&A: Insurance industry will be ‘exposed’ to e-commerce giants if too commoditised - Markel UK
Insurance Times’ head of research Savan Shah speaks to John Dawson, broker sales director at Markel UK, about the firm’s latest developments on its etrading platform
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IT InterviewQ&A: Zurich strives to be ‘most agile insurer in the UK’ following SME etrade investment
Insurance Times’ head of research Savan Shah speaks to Michelle Taylor, UK head of sales and distribution at Zurich, about the firm’s latest developments on its etrading platform
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IT InterviewQ&A: Aviva wants to ‘stretch the boundaries of what digital trading can offer’
Insurance Times’ head of research Savan Shah speaks to David Hockey, head of SME commercial trading at Aviva, about the insurer’s latest developments on its etrading platform
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AnalysisAviva recaptures commercial line five star rating following broker engagement drive
The insurer has pursued ‘rigorous engagement’ with brokers in an effort to be ‘visible and engaged’ during the Covid-19 pandemic
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IT InterviewSelling commercial arm enables Ageas UK ‘to do exactly what we intend’ in personal lines market
The insurer’s chief executive believes ‘average just isn’t good enough’
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IT InterviewMarkel UK attributes four star report rating to sustainability focus
The insurer has also sought to ensure that Covid-19 has not been ‘an excuse not to pay’ claims, says divisional director
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IT InterviewAviva responds to broker feedback with underwriter footprint growth and risk appetite clarity
Chief distribution officer says the insurer must be ‘much better at articulating’ to brokers the areas where it is ‘hungry for growth’
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IT InterviewQ&A: AIG ‘confident’ that it offers ‘one of the best etrading experiences in the UK’
Insurance Times’ head of research Savan Shah speaks to Claire Faulding, UK etrade manager at AIG, about the firm’s latest developments on its etrading platform
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IT InterviewQ&A: Reducing referral rates in digital journey is key – RSA
Insurance Times’s head of research Savan Shah speaks to Lucianne Bowers, UK SME strategy and implementation director at RSA, about the firm’s latest developments on its etrading platform
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IT InterviewColm Holmes: Allianz is ‘always looking to do more with brokers’
Following the publication of its 2021 year-end financial results, the insurer plans to ‘increase investment in broker relationships’, according to new chief executive
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IT InterviewQ&A: Etrading evolution will hit over next five years - Covéa Insurance
Insurance Times speaks to Ian Newman, head of SME strategy and development at Covéa Insurance, about the firm’s latest developments on its etrading platform, Covéa Insurance Online
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IT InterviewChubb UK commits to offering brokers ‘stability’ following five star personal lines recognition
Flourishing in the HNW market means creating ‘a marriage of the right wordings, expertise, service delivery’ and finding ‘coverage to support clients’, says insurer’s head of personal risk services
