’Despite the efforts of many skilled and committed people, the project has not yielded the benefits that were originally envisioned,’ says chief executive
’By bringing AI summarisation to the protection market, we’re helping more customers get the protection they need more quickly,’ says chief underwriting officer
The new product automatically switches from learner to new driver coverage when youngsters pass their driving test, as insurer boss commits to making ‘the insurance process straightforward and easy for young drivers’
Head of diversity and inclusion says the policy focuses on how it can ‘actively support’ the conversation around domestic abuse
’It’s clear the insurance industry is investing meaningfully and competitively in employee benefits, but the message is not always landing,’ says partner
’We’re delighted to partner with Blue Light Card to bring their members a simple, trusted way to compare and buy car and home insurance,’ says commercial director
Insurance DataLab unpicks the latest complaints data from the FOS to highlight the direction of travel for insurance service
‘It’s not about relying on people to be ‘brave enough’ to ask – managers should be given the tools to cultivate their team culture in a way that provides psychological safety,’ says head of diversity, inclusion and community engagement.
Jonathan Zhao, global insurance leader and Hong Kong financial services managing partner at EY Advisory tells Insurance Times why Asia Pacific is leaving Europe behind on insurance innovation, why boardrooms are immobilised by AI and why UK insurers must stop looking inward.
Insurer chief executive looks to level up firm’s strategic plans after a year in post, while committing to deliver ‘world class service’ to broker partners
’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times
Allianz’ director for UK markets lays out why the insurer is doubling down on mid-market motor trade, where AI is reshaping underwriting discipline and how broker expectations are driving a major service overhaul