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The bottleneck limiting growth for personal lines insurers – Applied Systems
Why staying up to date with engineering inspections matters more than ever – Allianz
Social mobility and belonging vital as class-based barriers persist – Zurich UK
Rethinking what an apprentice looks like in today’s insurance industry – Movo Partnership
- Edition
CFC appoints ex-Hiscox leader as new CIO
’His experience and leadership will be invaluable as we accelerate the adoption of AI across our business,’ says chair
WATCH: How is informal communication reshaping advice being given?
Insurance Times conducted a webinar in association with Hiscox that explores how digital channels such as WhatsApp, text and direct messaging are now embedded in day-to-day interactions
Ex-Allianz claims boss joins Hiscox
He left Allianz towards the end of 2025
Hiscox appoints first chief marketing and revenue officer
‘She brings a powerful combination of commercial instinct, customer understanding and analytical rigour,’ says group chief executive
Insurance firms warned of grey areas as informal messaging becomes business norm
’Informal communication is now a normal part of how many businesses communicate,’ says consultancy and professional services sector lead
Hiscox launches new 606 broker portal
’The new 606 broker portal gives brokers more control, quicker placement and easy self service through a clear, intuitive experience,’ says HNW trading director
Informal communication ‘scope creep’ exposes CPS sector to ‘slowly changing claims environment’
‘Clients who are using these sorts of informal channels can create contractually and legally binding agreements and, if they then default on those agreements, or if they don’t deliver what the customer thought was being promised, then there’s a risk of being exposed to a claim,’ says partner
Jo Musselle: How Hiscox wants underwriters to ‘see around corners’
’Our job is to deal with the market that’s in front of us, not the market we’d like to be in front of us,’ says chief underwriting officer
Claims performance comes into sharper focus as brokers seek placement certainty
A new survey from Insurance DataLab sheds light on how claims experience is shaping broker behaviour – and why it is becoming a critical tool in navigating an increasingly complex placement landscape
Crackdown on cosmetic cowboys will require underwriting and risk cover to ‘evolve’
As the government introduces new regulations for the aesthetics market, a chief executive warns that new risks will emerge for clients and brokers will ‘play a key role’ in managing ’where these risks sit’
The Big Question: Insurer megamergers are adding up – what M&A opportunities are still on the table for UKGI’s largest carriers?
Fresh faces, fresh thinking: Counter fraud leaders call for recruitment overhaul
In Focus: The impending ‘peril’ of underinvesting in reinsurance talent
Is influencer insurance the next must-follow for protecting content creators?
TechTalk: Directors face ‘real risk’ of liability in wake of cyber attacks
Briefing: As AI evolves, affirmative cover is becoming ever more important
Brokers are ‘logical latecomers’ to AI use as ‘old guard’ believe in certain way of doing tasks
In Focus: Underwriting is the lifeblood of MGAs, but claims service must not be ignored
Gareth Hemming: Hiscox carrying ‘positive momentum’ on broker sentiment into 2025
’We’re clear on where we want to go in terms of strategy and growth, but we’re going to do it in a way that’s informed by broker feedback and input,’ says specialist insurer’s head of distribution
FCA review on rule simplification offers ‘opportunity’ to forge ‘proportionate’ framework – Jon Dye
The chief executive says Consumer Duty marked ‘a significant regulatory change’ that ‘has involved a good deal of work’ to implement and embed successfully within the insurer’s operations
Jon Dye: Hiscox is third of way through ‘strategy for profitable growth’
UK chief executive flags ‘really good energy’ at the specialist insurer as it targets retail growth ‘between 5% and 15% at the right level of profit’ over four-year strategy duration
Jo Musselle: Hiscox targets ‘new distribution deals’ with brokers as part of ‘omnichannel’ strategy
Market-wide appetite ‘to trade more in a digital way’ sees insurer commit to roll out high net worth proposition on eTrade extranet by year-end, says chief underwriting officer
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