Hiscox Interviews
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IT InterviewGareth Hemming: Hiscox carrying ‘positive momentum’ on broker sentiment into 2025
’We’re clear on where we want to go in terms of strategy and growth, but we’re going to do it in a way that’s informed by broker feedback and input,’ says specialist insurer’s head of distribution
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IT InterviewFCA review on rule simplification offers ‘opportunity’ to forge ‘proportionate’ framework – Jon Dye
The chief executive says Consumer Duty marked ‘a significant regulatory change’ that ‘has involved a good deal of work’ to implement and embed successfully within the insurer’s operations
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IT InterviewJon Dye: Hiscox is third of way through ‘strategy for profitable growth’
UK chief executive flags ‘really good energy’ at the specialist insurer as it targets retail growth ‘between 5% and 15% at the right level of profit’ over four-year strategy duration
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IT InterviewJo Musselle: Hiscox targets ‘new distribution deals’ with brokers as part of ‘omnichannel’ strategy
Market-wide appetite ‘to trade more in a digital way’ sees insurer commit to roll out high net worth proposition on eTrade extranet by year-end, says chief underwriting officer
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News AnalysisJon Dye: Hiscox’s broker partners ‘absolutely front and centre’ to growth ambitions
The Hiscox UK chief executive speaks to Insurance Times about his journey into the role and his plans for the insurer
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IT InterviewJames Webster: Claims service ever more vital in the face of current challenges
While challenges persist the claims market ‘seems to have settled down’, says head of specialty claims
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IT InterviewIncoming Hiscox chief exec plans to build on broker relationships and boost digitisation
The current CFO says no ’radical changes’ are on the agenda for 2022, but digitisation will impact how the insurer executes its overarching strategy next year
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IT InterviewBronek Masojada: ‘Getting the basics right’ is how industry will boost reputation post-BI test case
Paying outstanding BI claims remains one of the chief exec’s ‘personal priorities’ this year, however chairman adds that ‘appropriate pandemic exclusion terms’ are now in place for Hiscox’s BI book
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IT InterviewIncoming Hiscox chief executive Aki Hussain sees ‘opportunities everywhere’
Despite handing over the reins, Masojada confirms he won’t be completely exiting the insurance market come January 2022
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IT InterviewHiscox attributes five-star personal lines rating to ‘strong and very competitive’ products
The insurer’s distribution director adds that the firm ‘won’t rest on our laurels’ and that customer service will continue to be a focal point
