Interviews – Page 14
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IT Interview
MGA Q&A: Markerstudy promises ‘we won’t rest on our laurels’ in bid to reach five star rating
Gary Humphreys, group chief underwriting officer at Markerstudy, shares his reaction to the firm’s star rating from brokers
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IT Interview
Q&A: Insurer Ageas says its ‘role is to enable brokers to grow their potential’
Ageas’ director of distribution Russell White explains how the insurer strives to ’continuously improve communication with customers’
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IT Interview
Q&A: Markel UK believes policy terms and conditions are not a ‘second chance to decline’ claims
Markel UK’s sales and marketing director Nic Brown explains how the insurer strives to use ’dynamic wordings’ to improve policy clarity for brokers and end customers because ’maintaining clear and precise communications and documentation is a focus for Markel’
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IT Interview
Incoming Hiscox chief exec plans to build on broker relationships and boost digitisation
The current CFO says no ’radical changes’ are on the agenda for 2022, but digitisation will impact how the insurer executes its overarching strategy next year
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IT Interview
Charles Manchester: Mum ‘can’t ask for a much bigger, better parent than Gallagher’
MGA chiefs plan to capitalise on ‘period of commonsense underwriting’ to expand their firms’ distribution, using ‘the resources of the Gallagher group to support us’
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IT Interview
‘Trust is at the heart’ of Covéa Insurance’s five star service success
As the surveys for the 2021/22 Insurance Times five star rating reports were launched last month, Covéa Insurance explains what has kept the underwriter in the number one spot for both commercial and personal lines for the past three years
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IT Interview
MGA Q&A: Managing director confirms Burns and Wilcox is in ‘growth mode’
Following the publication of Insurance Times’ MGA Survey results, Burns and Wilcox managing director Stuart Kilpatrick reveals the MGA’s growth strategy and discusses industry challenges
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IT Interview
MGA Q&A: Centrix Underwriting is ‘shaking up the market’ following four star success
Centrix Underwriting managing director Mark Hands explains what is on the MGA’s agenda in the next 12 months, including the development of new products to fulfil broker needs
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IT Interview
Ian Lloyd: Iprism reflects on ‘strong improvement’ in Insurance Times’ MGA Survey
The MGA has set itself a high bar ’to continue to find new ways to meet and exceed the standard of service that brokers have come to expect’
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IT Interview
Sam White: Unconscious bias barrier has led to a ‘skewer of male dominance’ in industry
Historically, it has been ‘unbelievably difficult for female founders to get funding’, says top boss
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IT Interview
Ben Huckel: Insurtech’s ‘built for change’ IT solution addresses legacy issues
Insurtech aims to take pain and frustration out of IT adoption for the insurance industry
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IT Interview
Ian McCarron: Broker was ‘scared’ yet pandemic provides ‘more positives than negatives’
Despite its annual premium eroding by 65% during the Covid-19-related lockdowns, the business is now ‘on track’ to achieve 30% ahead of budget
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IT Interview
Aston Lark finds ‘forever home’ with Howden
Howden Group boss, David Howden and Aston Lark’s group chief executive, Peter Blanc tell Insurance Times how the combined business aims to become a UK broking powerhouse
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IT Interview
Partnering with startup insurtechs means ‘judging it on value’ and not a book by its cover – Covéa Insurance
Cloud-based microservices technology, compared to traditional monolithic systems, offers flexibility, says chief technology and information officer
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IT Interview
Richard King: Ticker soon to become a unicorn amid latest insurtech partnership
Ticker’s founder and chief executive hopes to bring connected insurance to a wider market
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IT Interview
Mike Keating: ‘Opportunity knocks’ for MGAs post-pandemic as technology becomes key
The MGAA chief executive is optimistic about the future for MGAs and says there is an opportunity for technology companies to work with them
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IT Interview
Q&A: Brokers can work smarter by using data enrichment – LexisNexis Risk Solutions
Carla McDonald, senior vertical market manager at LexisNexis Risk Solutions, tells Insurance Times about the importance of standardising advanced driver assistance systems (ADAS) to help analyse claims
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IT Interview
Brokers ‘play a massive part’ in HNW as clients ‘cannot get advice and knowledge with technology’
Ecclesiastical’s art and private client business director says underinsurance is still ‘prevalent’, so empowering broker partners to have informed conversations with clients is paramount
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IT Interview
Andrew Yeoman: Internet of Things could fundamentally change how insurance works
The insurtech’s chief executive believes that IoT is the way forward for the insurance industry because the technology is coming of age
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IT Interview
Carl Shuker: A-Plan targets commercial rural market gap
Group chief executive further recognises a ‘huge opportunity’ in the broker’s branch network as ‘local businesses still want to deal locally’