All Insurance Times articles in IT Broker Support 01-12-2006
View all stories from this issue.
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Archive
Insurance Times Awards 2006 - Small Broker of the Year - Winner - Heartland (Midlands)
Heartland is delighted to have won this prestigious award which recognises the company's success and reflects the hard work of its entire staff.
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Archive
Breaking point
Our survey of senior brokers reveals that insurers' service to brokers is perceived as poor. Andrew Holt reports.
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Three's company
A healthy tripartite relationship between insurer, broker and customer will benefit both customers and brokers, says Steve Green.
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A leap in the dark?
After years of resistance brokers are become more trustful of technology, but the take-up is fragmented. John Hancock explains why.
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Deals will be done, regardless of fears
Our survey of independent brokers on mergers and acquisitions reveals some unpalatable home truths for consolidators, but there is general agreement that consolidation should happen. Sandy Maxwell reports.
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A degree of uncertainty
With companies making a great effort to attract graduates and school leavers, Caroline Jordan reports on how the industry is tackling its reputation.
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Features
Delivering in the regions
Local expertise is being acknowledged in the regions despite the thrust of the multinationals, says Steve Fitzgerald.
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Front line under fire
Brokers have been grumbling about insurers' customer service for years, so has anything changed? Cathie Bruce reports.
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Introduction
Brokers need all the support they can get, but they are not getting it from insurers. Our own research into brokers' views of insurers is unequivocal: insurers fail them.
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The power of two
Caroline Muspratt looks at the relationship between Biba and the IIB and the possibility of a merger.
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Restrictive practices
The burden of regulation is increasing, so how can brokers cope? James Sullivan reports.
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Supporting role
Insurance Times asked three insurers to put their case for supporting brokers. Here, Chris Garrett explains how Allianz Cornhill helps smaller brokers that are struggling with compliance, technology and competition in a difficult market.
