All IT Interview articles – Page 2
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IT InterviewAndrew Johnston: Insurtech sector on cusp of ‘better democratisation of capital’
Gallagher Re’s global head of insurtech tells Insurance Times the key takeaways from the reinsurance broker’s latest report, explaining why the US market presents an opportunity for UK insurtechs
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IT Interview
Q&A: Brokers are ‘perfectly positioned’ to offer personalised claims service – LexisNexis Risk Solutions
LexisNexis Risk Solutions’ senior manager of claims, Kajal Vakas, talks data enrichment with Insurance Times’ head of research Savan Shah
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IT Interview
Richard Coleman: Charitable ownership ensures ‘high standards’ at Ecclesiastical
UKGI managing director tells Insurance Times how having a charitable purpose ‘brings out the best in us’ as the insurer eyes growth in ‘areas where we have pretty low market penetration’
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IT Interview
Lee Mooney: RSA’s commercial lines business is ‘nothing without our broker partners’
RSA’s commercial lines managing director explains how the insurer’s three-pronged approach aims to improve broker service and encourage ‘growth mode’
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IT Interview
Stewart McCulloch: Online ADR is ‘saving the day’ following pandemic-induced court backlogs
There is no ‘place in the future for having a complex, disproportionate process which just complicates things unnecessarily’, says managing director
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IT Interview
Zurich reaps five star reward from constantly listening to broker feedback
The insurer has been steadily climbing the Five Star Rating Report rankings for both personal and commercial lines. Insurance Times finds out what is behind this trajectory
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IT Interview
Sarah Mallaby: Partnering with brokers on schemes is ‘a real bright spot’ for Axa UK
The insurer wants ‘to work with all brokers’, according to its distribution and trading director
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IT Interview
Steven Mendel: US pet insurance market is still ‘very ripe’
Insurance Times speaks to ManyPets’ co-founder and chief executive about the pet insurer’s recent name change and move into pet health and wellbeing
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IT Interview
PIB targets M&A in Europe because it is ‘just running out of opportunities in the UK’
Although not aiming for world domination, PIB Group does want to ‘build a volume business right across Europe’, says chief executive
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IT Interview
RSA UK&I boss Ken Norgrove responds to two star broker service result
The chief executive admits that RSA’s broker service has been ‘at best average’
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IT Interview
Fraser Edmond and Ashwin Mistry: ‘Something needs to change to move the market forward’
After years of frustration at Aviva, Fraser Edmond set up Broker Insights. The firm is now progressing with guns blazing and has recruited industry thought leader Ashwin Mistry. Insurance Times finds out what the duo have planned next
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IT Interview
‘Doing what we say we will do’ leads Covéa Insurance to five star rating in 2022’s commercial lines report
Brokers have a ‘right to expect’ promises to be delivered, says commercial operations and distribution director
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IT Interview
Shirley Woolham: ‘Thematic response’ needed by claims sector to ensure OIC portal success
Law firm chief executive acknowledges that despite ‘issue after issue’ and ‘moaning’, the Official Injury Claim portal ‘is not going away’
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IT Interview
Ben Smyth: Insurance does not currently cater for young adults
Insurance Times speaks to startup insurtech Arma Karma on the importance of insurance not being viewed as a ‘grudge purchase’ by 18 to 35-year-olds
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IT Interview
Q&A: Insurance industry will be ‘exposed’ to e-commerce giants if too commoditised - Markel UK
Insurance Times’ head of research Savan Shah speaks to John Dawson, broker sales director at Markel UK, about the firm’s latest developments on its etrading platform
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IT Interview
Stephen Murphy: Brokers to benefit from UK’s burgeoning insurtech landscape
Applied Systems’ senior director of customer experience says UK has ’a real desire to see the insurtech landscape grow and mature’
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IT Interview
Q&A: Zurich strives to be ‘most agile insurer in the UK’ following SME etrade investment
Insurance Times’ head of research Savan Shah speaks to Michelle Taylor, UK head of sales and distribution at Zurich, about the firm’s latest developments on its etrading platform
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IT Interview
Q&A: Aviva wants to ‘stretch the boundaries of what digital trading can offer’
Insurance Times’ head of research Savan Shah speaks to David Hockey, head of SME commercial trading at Aviva, about the insurer’s latest developments on its etrading platform
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IT Interview
Selling commercial arm enables Ageas UK ‘to do exactly what we intend’ in personal lines market
The insurer’s chief executive believes ‘average just isn’t good enough’
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IT Interview
Q&A: Customer-centric propositions are the foundation of insurance ‘winners’ - Polaris
Insurance Times’ head of research Savan Shah speaks to Simon Bloomfield, head of Imarket at Polaris, about how brokers can stay relevant and who will be the future winners in commercial insurance
