Markel Interviews
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IT InterviewNeil Galjaard Q&A: Markel helping underwriters deliver ‘more responsive’ broker service
’Our technology and professional indemnity propositions are undergoing a refresh,’ says divisional managing director
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IT InterviewNeil Galjaard: Markel UK’s divisional managing director talks product strategy
‘You can knit the component parts together to give what is a truly differentiated proposition in that sector for the broker to deliver to their client,’ he says
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IT InterviewQ&A: Insurance industry will be ‘exposed’ to e-commerce giants if too commoditised - Markel UK
Insurance Times’ head of research Savan Shah speaks to John Dawson, broker sales director at Markel UK, about the firm’s latest developments on its etrading platform
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IT InterviewMarkel UK attributes four star report rating to sustainability focus
The insurer has also sought to ensure that Covid-19 has not been ‘an excuse not to pay’ claims, says divisional director
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IT InterviewQ&A: People and sustainability focus key drivers for Markel's five star successes
Markel UK’s sales and marketing director Nic Brown speaks to Insurance Times about the insurer’s recent star ratings from brokers, explaining what has contributed to the business’ successful relationships to date
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IT InterviewQ&A: Markel UK believes policy terms and conditions are not a ‘second chance to decline’ claims
Markel UK’s sales and marketing director Nic Brown explains how the insurer strives to use ’dynamic wordings’ to improve policy clarity for brokers and end customers because ’maintaining clear and precise communications and documentation is a focus for Markel’
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IT InterviewRichard Brooks: Brokers need to be ‘flexible’ and offer ‘fit for purpose cover’
As the demand for technology SMEs grows, brokers that provide a specialist solution will have the edge
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IT InterviewBroker Service Q&A: How Markel’s claims experience has improved amid restructure
Insurance Times speaks to Markel’s head of claims Richard Napoli about a key service factor being explored in the broker service survey amid the firm’s restructure
