News Analysis – Page 25
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News Analysis
Earnings from broker schemes rise as hard market cycle persists
Insurance Times picks out the best and worst performing lines from data provided by schemes software provider SchemeServe
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News Analysis
Briefing: New war facility in Ukraine a shining example of what insurance can be
Providing the the vital protection needed to the people rebuilding a country while a war rages is perhaps the perfect example of what insurance can do
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News Analysis
The Big Question November 2023: What is the strangest misconception you’ve heard about insurance?
Seven industry leaders discuss the likes of broker role misunderstandings, the outlook from younger people and innovation over reputation
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News Analysis
Insurer responds to broker complaints over service in the digital age
’There is a better dialogue we can have around digital,’ says chief executive
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News Analysis
Briefing: Workers’ post-lunch performance creates new risks as they switch off to cyber threats
Could this be an opportunity for brokers and insurers to work with clients to push cyber security further up employees’ agendas?
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News Analysis
In Focus: How will emerging technologies shape the future of insurance claims management?
Insurance Times asks industry experts how the transformative impact of emerging technologies will impact the future of insurance claims management
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News Analysis
TechTalk: AI uptick could see firms needing insurance to cover ‘mishaps’
While the onus for responsible use of AI currently lies with the regulator, should the insurance sector be addressing these concerns as a matter of priority?
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News Analysis
In Focus: Insurer complaints are rising – so what is being done to improve claims service?
Industry experts discuss the complexity of claims and the innovations needed to improve the experience for consumers
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IT Interview
Ann Owen: How Aviva is targeting a ‘market-leading’ position in the HNW sector
The insurer’s managing director for HNW speaks to the ’insane’ last few years and how a defined strategy is driving the business forward
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News Analysis
Briefing: Insurer service concerns continue to rage
The overall picture of insurer service concerns is one of exhausted staff at both ends of the chain, missed deadlines and a distinct lack of autonomy and empowerment
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News Analysis
Briefing: Schooling the next generation in insurance via storytelling
Insurance is never short of a fascinating narrative, which is why one charity is using storytelling as a mechanism to get children interested in the sector
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IT Interview
James Nicholson: From graduate scheme to Zurich’s chief of claims
’Working for an insurance company – specifically in claims – allowed me to apply my law degree,’ says chief claims officer
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IT Interview
Robin Gilthorpe: Helping the insurance industry achieve ’the name it deserves’
The ’key focus area for us in the coming year will be the UK market’, says chief executive
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News Analysis
The current opportunities for UKGI firms – ready for action?
Insurance Times’ latest webinar captures the thoughts of three senior leaders in the industry
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IT Interview
Richard Hartley: Are we prepared for underwriters’ roles to change?
Technology is very quickly changing the skills required for underwriting, says Cytora chief executive
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News Analysis
Briefing: Are apprenticeships the secret weapon in the war for talent?
Companies can benefit from hiring apprentices in multiple ways
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IT Interview
Neil Galjaard: Markel UK’s divisional managing director talks product strategy
‘You can knit the component parts together to give what is a truly differentiated proposition in that sector for the broker to deliver to their client,’ he says
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News Analysis
Briefing: New product launch points to clear shift towards climate change resilience for clients
The launch of a parametric product for climate risks may provide a glimpse into the future, says Jon Guy
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News Analysis
Could AI address ‘pain points’ in claims service for customers?
’The explosion into public consciousness has bled into the c-suite,’ says director
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News Analysis
Industry urged to stop getting ‘overexcited’ about trends and not go ‘all or nothing’ on AI
’The industry has a tendency to get really excited about things and we all go bells and whistles,’ says head of corporate and commercial claims operations