News Analysis – Page 71
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AgendaOpinion: A year to forget for many, while opportunity knocks for others
Insurance Times managing editor Yannick Guerry mulls over how 2020 has panned out, with brokers questioning service standards and reputational gains still up for grabs
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IT InterviewM&A activity is “more frenetic now then it’s ever been” – Ethos Broking
The Covid-19 pandemic is accelerating M&A conversations, with many brokers considering whether to de-risk their assets
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IT InterviewRideshur harnesses the power of real-time data for competitive commercial fleet cover
Chief executive tells Insurance Times the company’s journey into a ‘reluctant MGA’
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FeaturesRise in cryptojacking could potentially hit insurers’ bottom lines – Guidewire’s Matt Honea
Cryptojacking is on the rise but massively under-reported, Guidewire’s senior director of cyber-security tells Insurance Times why insurers should be aware of this emerging risk
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FeaturesIn Focus: What changes are independent brokers planning to make to their services in 2021?
This year has certainly been a year of change for the insurance industry, thanks to the Covid-19 pandemic, the impending Brexit deadline and regulatory intervention. But how are independent brokers tweaking their service propositions in order to survive and stand out as we enter 2021? Insurance Times asks industry leaders ...
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FeaturesBriefing: An industry perspective – stop hiding behind the numbers
The insurance industry’s people-centric core is well hidden, yet this could be the key to patching up the sector’s reputation
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News AnalysisRevealed: Insurance Times Awards 2020 – winners and reaction
Insurance Times was back again yesterday for the last of its virtual awards ceremonies of 2020 as it celebrated innovation and excellence across general insurance, did you make the cut?
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NewsFCA ‘still worried about’ poor behaviour by claims management companies
Industry experts notice a more aggressive approach from CMCs, including cold calling, but the FCA confirms it is looking to stamp out bad habits in this section of the insurance market
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AnalysisBriefing: Riding the digital transformation wave
Is the pandemic signalling the end of analogue conversations amid the chatter of digital transformation?
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News AnalysisBlueprint Two is Lloyd’s ‘rubber hits the road moment’ – John Neal
With the onset of the Covid-19 pandemic sharpening Lloyd’s of London’s focus on its Blueprints, Insurance Times takes a deeper dive into what’s behind Blueprint Two
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News AnalysisCulture change towards vulnerable customers is here to stay
Insurance Times explores the FCA’s most recent guidance for how insurance firms should treat customers in light of the Covid-19 pandemic and how this can impact vulnerable customers specifically
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FeaturesJM Glendinning’s Nick Houghton shoots for £200m GWP after spotting opportunity in polarised market
The broker boss tells Insurance Times about his plans for strategic acquisitions as he aims to grow the business from £45m gross written premium to £200m in five years, following the firm’s recent management buyout
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FeaturesBriefing: Is there such a thing as a non-vulnerable customer nowadays?
As the definition of a vulnerable customer is steered away from being solely linked to age, it falls to brokers and insurers to pick up the slack in terms of offering support when certain situations make claimants or policyholders feel vulnerable
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IT InterviewPrivate equity investment set to bring ‘significant firepower’ to Miller
The firm was ‘not going to be able to blossom in the Willis Towers Watson family’ says broker chief executive
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IT InterviewTelematics reaching mainstream ‘tipping point’ — Carrot boss
There has never ‘been a brighter future for telematics’ as the Covid-19 pandemic has ‘focused people’s attention’ says telematics business head
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NewsThe Big Question December 2020: What challenges and opportunities do you expect for 2021?
At the end of a challenging year that included the FCA test case, the switch to remote working and ongoing problems in classes such as professional indemnity, all against the backdrop of the Covid-19 pandemic, Insurance Times asks the industry what obstacles and opportunities they foresee for the year ahead
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Online onlyBriefing: Why there is so much concern around GoCompare’s new owner
GoCo’s new owner, Future Plc, has raised eyebrows with its meteoric rise on the stock market
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FeaturesWhat are the most profitable schemes for brokers amid the pandemic recession?
Although commercial combined schemes have brought brokers the most commission between April and September, residential property owners’ cover is declared the ‘biggest earner’ for this period
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NewsBlueprint opens door to Lloyd’s for greater broker access
Lloyd’s latest blueprint will set out how the market will deliver on its core aims
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News AnalysisInsurers and brokers braced for fallout as another latent defects insurer collapses
In the aftermath of the Grenfell Tower fire, cladding has been a hot topic, with more and more latent defects insurers falling into administration after struggling to pay claims, Insurance Times investigates the wider impact on insurers and brokers
