News Analysis – Page 72
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IT InterviewIn Focus: Independent brokers have ‘a mindset for survival’ – Ethos Broking
Building resilience while navigating the Covid-19 pandemic lies in forging progressive growth supported by the foundations of culture, communications and care, says Ethos Broking’s managing director
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Features‘Gross profit’ terminology confusion creates underinsurance hazard – Sedgwick
Determining insurable gross profit versus an accounting gross profit can be a headache for policyholders, however if calculated incorrectly, the ramifications on business interruption claim payouts could be impactful. Insurance Times explores the issue as well as possible solutions
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FeaturesBriefing: Productivity vs staff wellbeing – the homeworking conundrum
Productivity gains should not be at the detriment to employee wellness, especially as the pandemic presents a ‘mental health timebomb’
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Online onlyBriefing: ComparetheMarket shows how weak insurers are versus intermediaries
ComparetheMarket’s abuse of power is remarkable. Distribution’s grip on insurers continues to grow. Can it be stopped?
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IT InterviewIndustry has work to do to regain customer confidence – Zurich
Zurich UK’s head of retail believes insurers are ‘absolutely all aligned’ to repairing the reputational damage caused by the FCA’s test case and confusion over business interruption cover
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News AnalysisFCA labels insurers’ arguments as ‘far-fetched’ in Supreme Court hearing
However, insurers claim that there ‘is no justification for engineering contractual wording to accommodate unique circumstances which have occurred subsequently’
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News AnalysisPremiums soar for independent financial advisors’ PI as insurers dwindle
As the UK approaches a pandemic induced recession, advice firms are facing higher premiums as insurers that provide professional indemnity for advisors have significantly reduced after a series of regulatory changes, constraints and historical blunders. Insurance Times investigates what this means for insurers and IFAs – and whether brokers ...
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NewsBriefing: ComparetheMarket’s shameful abuse of power
Competition watchdog’s report into ComparetheMarket offers a damning verdict on a company abusing its power
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IT InterviewZurich targets regional brokers to achieve business growth
An 18-month transformation strategy has seen a lot of change at insurer Zurich – Insurance Times looks under the bonnet with the firm’s UK head of retail
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Online onlyBriefing: Why an RSA takeover might actually be very good for brokers
Brokers’ gut reaction may be one of concern at the RSA takeover, but there is likely to be more upside than downside
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FeaturesHow ‘standards’ can help brokers and underwriters
With the pandemic ongoing e-trading has become a vital tool to do business, but standards are still needed especially as the market is always evolving Polaris tells Insurance Times
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IT InterviewTechnology is still the ‘bedrock of our business’ – CFC Underwriting’s Dave Walsh
With CFC Underwriting making it onto Insurance Times’s Top 50 Brokers podium yet again, the firm’s chief executive and founder Dave Walsh discusses how it started out in the dot-com era, emphasising that technology is still at the business’s heart today
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FeaturesBriefing: Collaboration needs to continue post-pandemic for ‘adversarial’ personal injury sector
Despite insurance being fundamentally built on partnerships, the personal injury sphere has long been described as ‘adversarial’ – why has it been so hard to work together?
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NewsOpinion: Could Covid be hastening the end of brokers going into Lloyd’s to place business?
Technology was always going to be part of Lloyd’s of London’s future, but the pandemic has accelerated its adoption. Will brokers going into Lloyd’s physically become a thing of the past and how will the ‘Future at Lloyd’s’ look post-Covid?
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FeaturesBusiness interruption has left customers confused, anxious and angry - Brightside chief exec
Insurance industry ’hasn’t covered itself in glory’ over business interruption claims, says Brendan McCafferty
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News AnalysisBrokers react to consortium’s ‘strong bid for an iconic brand’ in potential RSA purchase
UK brokers believe RSA’s potential new owners should build on the insurer’s firm legacy foundations, while others in the industry say external ownership could prove positive
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IT InterviewMinster Law unveils digital claims portal to tackle customer apathy
Law firm boss emphasises that the legal sector needs to ‘come to the table with solutions’ to combat the personal injury market’s challenges
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IT InterviewRecruitment ‘not about hitting a number’, says Gallagher’s Michael Rea
The broker’s UK retail chief executive reveals his plans for growing Gallagher’s staff base
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NewsBriefing: Claims service could come under the microscope after FCA’s pricing report
Commercial brokers told Insurance Times that a quality claims service is more important than competitive pricing, aligning with the FCA’s refreshed stance around fair value
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