’This playbook builds on what we provided in 2022, fills gaps in knowledge and consolidates understanding,’ says operations director
The Lloyd’s Market Association (LMA) has released an updated Blueprint Two playbook for managing agents ahead of the rollout of new digital platforms next year.
In a statement released yesterday (3 October 2023), the LMA said that the updated playbook will act as a “leveller” to collate information on Blueprint Two and the associated people, process and technology changes.
In turn, the association felt that Lloyd’s managing agents would be provided with consistent insight and guidance on how to incorporate the changes the programme will present to the market.
Matt Unsworth, transformation director at Lloyd’s, said: “As we approach the delivery of Blueprint Two through 2024, the refreshed playbook will support managing agents with their adoption of the new digital solutions.
”It’s a great example of the collaboration between the LMA, Velonetic and Lloyd’s to aid market participants and their understanding of the changes ahead.”
Blueprint Two is Lloyd’s of London’s programme to deliver a digitalised marketplace for its members.
This includes creating clear data standards, processing capability and automatic claims recognition.
The foundational playbook for the digital transformation programme was released last year (31 August 2022), although the LMA said yesterday that uncertainties remained.
The LMA said the new playbook addressed those concerns and provided a ”comprehensive view” of what, when and how action should be undertaken by managing agents.
Rob Myers, operations director at the LMA, said: “This playbook builds on what we provided in 2022, fills gaps in knowledge and consolidates understanding in one place.
“The LMA remains committed to arming our members with all the information necessary to navigate the changing world of insurance and to be prepared for the digital revolution taking place.”
The updated playbook will be launched online and broken down into phases to provide insight on each stage of the rollout.
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